Question about Dell Inspiron 6400 Notebook

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Dell Laptop Inspiron 6400 - "Stop Error Screen" appearing

After the windows screen has finished my laptop gets a blue screen with the words
"a problem has been detected and wondows has been shut down to prevent damage to your computer, if this is the first time you have seen this stop error screen, restart your computer, if this scvreen appears again, follow these steps; diable and uninstall any antivirus, dis de-fragmantation or back-up utilities.

Technical information
STOP 0X00000024

Any help would be much appreciated.

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This stop error means that your ntfs file system is corrupt (damage in the file system, bad hard drive data, corrupt SCSI or IDE drivers or a corrupt ntfs.sys file).

There are two ways,you might be able to fix it

1, If you still can access Windows, try to disable any backup programs, virus scanning programs or disk defragmenter tools. Try also to run a hardware diagnostics tool to detect any errors your hard drive might have. And run chkdsk /r to detect and repair any file system structural damage.

2, If you are unable to load Windows. Then you should try to access your ntfs partitions by making a ntfs boot disk with NTFS4DOS (freeware).

After you load the bootable floppy disk onto your damaged system, select either option one (1) or option three (3). If you selected option one (1), type chkdsk /r at the command prompt, and your problem should go away after the disk has been repaired.

Note! Unfortunately there is a chance that your partition is corrupt beyond repair and all of your data is lost. In that case, you need to reformat the partition to be able to use it again.

Posted on Jan 04, 2009

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