I had this problem at first too. the only thing you have to do after it's done syncing disconnect it and turn it on. then afterward go through the options till you find database refresh and wait for it to refresh and all your new music should be in it.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Best way to use the H10 20gb is by creating a directory on your hard drive with your desired mp3 format files. Use ripping and encoding software with your existing audio cds. Connect the h10 to the PC via the UMS trick (see this website).
Using a file directory on your pc, drag and drop the mp3 files from your pc to the MUSIC file folder on the h10. Install and run the EASY10 playlist creator software on your pc to organize the new files on your iRiver player. Disconnect the USB connection and enjoy!
They don't make a battery for the player. My experience with iriver is that they only replace your player with another refurbished one if it's under warranty. Contact iriver.com and go to support, they will help you to a certain point. Sounds like some music files are corrupted, did you download them from Limewire? Lots of nasty stuff out there. Remember your player is a Hard Drive just like your PC and can be damaged by improper disconnect from your PC.