Question about Televison & Video
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Posted on Jan 02, 2017
SOURCE: can't read blu ray disc
We searched the internet and found out that many people had the same problem as us and the reason for the problem is a defective part. You have to call panasonic and mail the whole unit back to them for the needed repairs. It really stinks to have to give up our player for so long but what else do you do? Never buy panasonic I guess.
I thought that I deleted all of my information from your website when we discovered our problem. Please do not charge me for this. Also please get rid of my info. If I ever do need help again I am happy to try your site. Thanks for asking.
Posted on May 23, 2008
Have you updated the firmware on it? I had a similar problem with a Sony blu-ray player and I had to download an update and burn it on to a CD then allow the CD to update the blu-ray player. What's the model number of your player, I may be able to get a link to the update for you.
Posted on Feb 15, 2009
I had the same problem - Fix - Go to the sharp web site and download the file HP21U_HP50U_PN902270. You will need to make sure your thumb drive is no bigger than 4gb and you do not have any other files on it. Once you download the file on the thumb drive, you will need to unzip the file on the same thumb drive. The zip file is one of the new ones, so you might need to go to the web and get a shareware program that will open it. After this - turn your player on and go to setting, next scroll down to update firmware, insert the drive and tell it OK, it will ask you if this is OK, tell it OK and it will upgrade the firmware in about 2 min. I have already done this with 3 other players with no problem. Good luck. The sharp web site is sometimes a little hard to find and to me was not the most user friendly. good luck Pruitt43@yahoo.com
Posted on Mar 31, 2009
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