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If you are getting hot water from the grouphead to make coffee then the nozzle at the end of the steamwand could be blocked, use a paperclip to clear. If the problem is not fixed after cleaning nozzle then machine need to be descaled.
Slide the large sleeve off, now you have just the shorter plastic nozzle with the rounded cap. Unscrew that cap - hold the plastic nozzle with one hand while twisting the cap to unscrew it.
Inside is a hard plastic ring and a soft rubber sleeve. Sometimes the soft rubber sleeve will not come out of the nozzle - if so then just leave it in - but if it will come out, take it out and clean everything really well.
OK ... now put the cap on the steam pipe, then the hard plastic ring, then the rubber sleeve - and slide them up high enough on the pipe - then slide on the nozzle last. Then tighten the cap down on the nozzle until it is gripping good and tight. Then slide the long outer sleeve and you should be good to go.
1: do you pres the switch for steam and wait until it is ready?
2: how long time machine needs to be ready for steaming?
solution 1 =
if you don't press the steam switch on you will have very small amount of steam.
solution 2 = if the machine gets ready only for few seconds to steam, than you must change your steaming thermostat attached in boiler(there are 3 of them:
2 coffee brewing
i hope you fix it soon and enjoy in perfect espresso
If hot then the steam wand is clogged, try inserting a paperclip in the hole(Remove the parnello black plastic covering silver steam wand) at the end of the nozzle.
If cold then the element is not heating, if you remove the top panel on the machine there is a thermostat on the
boiler. That might be damaged, some of them are resettable (it will
have a red or brown pin in the middle) if it is a resettable one then
push in the pin, if not then it will have to be replaced.
Pull off entire plastic wand off by unscrewing the top plastic piece. Inside the piece that connects to the screw top you should see two o-ring type spacers. The top one should be hard pastic and the one beneath should be rubber. Take the entire unit apart and clean, making sure to put all pieces back in the way they came out.
To put back on, take the top piece and put it back on the metal stem first then put the rest of the wand back on and gently push it as far up the metal stem as possible and screw back together. If you don't have the rubber spacer this could be the problem since the wand really has nothing grabbing onto the metal stem except for the rubber spacer. If this doesn't work, order another wand:
If the coffee brews hot then the problem is a blockage on the steam valve nozzle or line. Try removing steam wand and opening valve to see if it works, if it does the problem is in the wand that has been removed. Dismantle parnello and using a paperclip clear out the hole in the end of the steam wand.
(Button 26 is the right-most one (2 intersecting ovals.)
From the Manual:
Press the button (26) for at least 5 seconds to select the descaling operating mode; the LED emits a fixed light. • Direct the steam nozzle (14) toward the drip tray. • Position a vessel of adequate capacity under the steam nozzle and turn the hot water knob anticlockwise (16). The appliance starts an automatic descaling cycle with pauses preset by the manufacturer and managed automatically by the appliance. • At the end of the cycle, the flow of the descaling solution is shut off and the 5 buttons start flashing simultaneously. • Turn the knob of the hot water nozzle (16) clockwise to OFF. In this case, also the warning light (27) flashes. • Rinse the water tank and fill it with fresh drinking water. • Position a vessel of adequate capacity under the steam nozzle and empty 2/3 of the contents of the water tank by turning the steam knob (16) anticlockwise; to shut off the flow, turn the knob (16) clockwise. • Let the appliance heat up and empty the remaining contents of the water tank by turning the steam knob (16) anticlockwise; to stop the flow, turn it clockwise.