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I can sign in to Hotmail, but I can't open any of the messages

I can sign in to Hotmail, but then none of the messages open. What could be the reason for that?

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Windows Live Hotmail allows users to view attachments within a Web browser or save them to the system's hard drive.


If Hotmail can't open an attachment, the problem lies with an incompatible file format or Hotmail's automatic blocking service.


You may need new software installed on your computer IE: adobe . direct x , zip for opening unfamiliar formats, while blocked files are permanently inaccessible from within Hotmail.


Accessing these files requires action by the sender or forwarding the file to a different email client.


Incompatible File Format


Occasionally a sender may attach a file that simply doesn't work with any software you have installed on the system.


Attempting to open the attachment will result in a "Windows cannot open this file" message or similar error display.


Many programs use very specific file formats that don't operate with most other software, such as Photoshop's PSD image files or Microsoft PowerPoint's PPT files.


Ask the sender to convert the file to a more widely compatible format, or install the appropriate software on the system to open the attachment.


Blocked Attachments


Hotmail blocks attachments it believes may contain unsafe or otherwise malicious code.

This includes any and all executable file types, including MSI, EXE, HTML, STC and COM files, along with many others.


Attachments blocked in this way result in a "Windows Live Hotmail has blocked some attachments" message when viewing the email.


While this service does block many real threats to system security, Hotmail may occasionally deny access to an item from a trusted sender.


Unfortunately, these files become permanently inaccessible once blocked by Hotmail, and accessing them requires using a workaround outside the Hotmail application.


Only attempt to access attachments you trust as safe.

Forward Workaround


While Hotmail cannot open blocked attachments, it allows users to forward the message with the blocked file still attached.


Send the file to a different email client, and open the attachment using that account instead.


Note other clients may have different security measures, but some will still block access to executable files and other potentially harmful data.


Compression Workaround


Ask the sender to package the attachment into a ZIP, RAR or other compressed file format before attaching.


Hotmail will not block any file type located inside a compressed archive.

Both Windows and OS X can create compressed ZIP files, and free utilities such as Zipeg and 7-Zip can create many other types of archives as well.


Some email clients, such as Gmail, will not allow users to send some file formats, even when packaged into an archive file.


Hope this helps

Posted on Nov 04, 2012

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1 Answer

Why can i not sign into hotmail


Point your web browser at http://www.hotmail.com

If another account comes up, sign out of it by clicking the avatar in the upper-right then clicking "Sign out."

If you then still can't sign in to your account, click the "Can't access your account?" link on the sign-in page.

If you're getting an error message, what does it say?

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Cannot access hotmail account, does not allow me to sign in.


The advantage to the Web-based email service is that all you need to check your messages is a computer, browser and connection to the Internet.
This makes it possible to check your messages from on the road when you are expecting an important email.

Open a browser.
Go to the Windows Live Hotmail log-in page using the link Below.
http://mail.live.com/

Type your Windows Live ID and password in the fields to the right.
Click the "Sign in" button.
Click the Inbox link to the left.
Your email will be displayed.
Cannot Access My Hotmail Account
If you try to open your Hotmail account and you cannot access it, one reason could be that Hotmail is listed as a "restricted site" in Internet Explorer.
You can go through your restricted websites and remove Hotmail from the list so that you can once again access your account.
Once you allow Hotmail through, you should not have any further issues opening the page.
Right click in the top of a web page you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help
Click "Tools" at the top of the open Internet Explorer browser.
Select "Internet Options."
Open the "Security" tab.
Click "Restricted Sites," and then click the "Sites" button.
Select "hotmail.com" from the list of sites.
Click the "Remove" button, and then click "Close."
Select "Apply" in the "Internet Properties" to save the settings.
http://www.mvps.org/winhelp2002/restricted.htm

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Point your web browser at http://www.hotmail.com

If another account comes up, sign out of it by clicking the avatar in the upper-right then clicking "Sign out."

If you then still can't sign in to your account, click the "Can't access your account?" link on the sign-in page.

If you're getting an error message, what does it say?

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HI,
by IrinitaMember since:May 31, 2009Total points:171 (Level 1)Best Answer - Chosen by AskerOpen your Hotmail. Click on the arrow between your picture and name (top right corner). In the opened menu choose 'View your account'. Sign in. Scroll the page to 'Other Options' and choose 'Close your account'. If you don't sign in anymore after 270 days it will be closed. This time is given to you in case you change your mind

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Hi there! :) if you can't log in to your hotmail account you need to do this steps :)
Click your email link in Hotmail. Click on the words "Forgot Password" found under the sign on link. On the next page, there are two ways to reset your lost password, "Verify Information and Reset Password Online" or "Send Reset Instructions to my Email Address".
2.Answer the questions on the next page. This is the information you provided to Hotmail when you signed up for your account. Enter your country, state and zip code and the answer to your secret question.
3.Choose a new password. Make sure this is something you can remember but is hard for someone else to guess.
4.Ask Hotmail to send the password reset information to your email if you do not remember the answers to the secret question. An email will arrive at the alternate email address you provided during registration.
5.Open the email and click on the link. Follow the instructions to change your password.
6.Confirm your new Hotmail password by signing into your Hotmail account. Save your new password in a safe place
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use your account to send it , or creat a hotmail account , www.hotmail.com

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