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turn the dial to the off position. Hold down both the delayed start and spin select buttons and turn dial to the left one click (cold position). you should then here the door unlatch. let go of the buttons. you will see some other codes p 01, p 02. turn dial to off. it should work fine after this. it worked for me. this should be in the manual.
Hi,
The E13 error code on your Bosch washer refer to a drainage problem or the pump time might have been exceeded
Either it might be due to a clogged pump, improper detergent being used, ( must use "HE" detergent ) hence suds not allowing a proper drain cycle. You should clean water drainage pipe and/or drain hose. Turn selector to off and restart 'drain, program or, on 500 plus machines, the 'refresh' program. It also says this is caused by using too much detergent. Bosch recommends using half of what the manufacturer recommends when using HE detergents. They don't recommend regular detergents. First run the short wash or refresh cycle without detergent and hopefully your lines will clear.
John-I have the same problem. I called service, they told me to unplug it (or turn off the breaker) for 30 mins, then turn back on. That should reset it. However, for me, it didn't do a thing. He said if that didn't work it's time for a service call.
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