My water dispenser no longer flows, but when I disconnect a union in the water line near the floor the water flows normally. It appears it is frozen in the door. Also I have been experiencing much more condensation in the spout area which results in water constantly being in the drain tray. Sounds like it is probably frozen solid in the door recess area? Some have said I need a Heater Recess part. If so, how do I remove the trim and recess to access the part? Thanks! - Ron
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Re: GE Profile TFH24PRSA dispenser station problem
The recess heater part is not on there it is an additional part that they come up with to address this problem to unthaw it take a hair dryer to the inside the door where it sticks out for ice dispensing and the shelf under it now for installing the heater the instructions are in the box with the heater you could probably order from sears I think this is the right part #WR51X353
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This could be a freeze up in the line or blockage or the filtre is plugged and needs changing. If you go to the website and type in the model number there is a lot of information there as how to service it.
The line going into the dispenser is a 5/16 line. You'll have to remove the front of the dispenser on the door to get access to the line to unclip it. Once you have that done you can pull the line out from the bottom. At this point there are a variety of different unions, compression fittings, etc. to splice the line. After that you just feed the line back through the bottom of the door, clip it back in place, put the dispenser back together and your done.
Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.
disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad
Below the freezer door, behind the toe kick is a water line union disconnect it and hold the incoming line into a cup, have someone press the water button to see if the water is getting up to that point. If it is, then the water line is frozen inside the freezer door, and you will want to get a heater kit for the dispenser (small heater that attaches just below the water spout in the dispenser). Good luck!
You could have a piched H2O line somewhere near where the door connects at the bottom front corner or a bad water valve could be the issue. There should be a water container in the rear of the inside of the fresh food side that stores water. Make sure its not leaking or has any obstructions to it or the lines to and from it.
Disconnect the water line where it comes out of the water inlet valve and see how the flow is when you try the dispenser.
Disconntct the water line at the bottom of the freezer door where it goes into the door. If it flows good here it may be freezing in the door. Open the door till it thaws.
If it's good at the inlet valve and slow at the door, some models have a way to put a plug in and bypass the filter.
you have a frozen wtr line inside door turn it off for a day or 2 then try it again but this time palce a thermometer in frezeer and keep temps at 0 to 4 degrees if it drops below 0 then the line will freeze again