Question about HP Photosmart C6280 Printer

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Printer will not print

Message in lcd is "load paper tray". Paper tray is full. Paper is not feeding.

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  • ishaka helen Jan 08, 2009

    queen job message

  • mpetrie4 Apr 04, 2009

    The problem is the printer will not print. Since I am unfamiliar with 02 cartridges I am wondering if I should have removed something before inserting them. The same message is given i.e. load paper when the paper tray is full!

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I had the same problem and to fix it there was a blue tray I had to pull out (the tray for the photopaper). Once it was pulled out so it was about flush with grey part beside it, the printer worked again. (The photopaper tray is just above where you put the regular paper.)

Posted on Mar 26, 2009

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 26, 2009

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