My sansa e250 was working fine, then suddenly it started giving me a message that every track was a bad track. I deleted all the tracks and when I tried to reload them, the device won't synchronize to my library on Rhapsody. The device disconnects itself, powers down, and then restarts. The language selection screen comes up every time. Whenever I try to synchronize the device using Windows media player or rhapsody, the device powers down. I'm lost. What to do?
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
well i had same problem try this
1.take all songs to computer (and pictures ,movies)
2.make sure your computer dont shows hidden(needed files) files.. if you are using xp or vista do this controll panel/folder options
3. delete all music,pictures,movies on your mp3/mp4 ( dont delete any thing other!! )
4.pull the music back to it
/it worked for me well well hopes it works
This is a freeze issue. Let it eventually just run down on betteries and be sure you only add tracks which are formatted for the Sansa to be able to play.
If there is a reset button combo in the manual, use that otherwise draining the battery will work...
Getting a "Bad Track" message on the E250 may be an indication of memory corruption, music file corruption, or outdated subscription/license info.
One solution would be to format your player in Windows Media Player (version 10 or 11):
1. Make sure your player is in MTP mode by navigating the menu as follows:
Menu > Settings > USB Mode
You would get a choice of "MTP" or "MSC". Please select "MTP". If your player is an "E250 Rhapsody series" player, select "Plays for Sure".
2. Plug your player to your PC and run Windows Media Player. Click on the "Sync" tab and make sure the E250 is listed. Look for the "Format" button (it would look like a "pencil" on Windows Media Player 10) and click on it. Follow the on-screen prompt.
3. Re-load your songs by either copying/pasting your songs to the player or by using Windows Media Player's "Synchronization" feature.
You could also format the player while in "MSC" or "Rhapsody" mode by browsing the player in Explorer, right-clicking the drive letter corresponding to the player, then select "Format". Follow the on-screen prompts
Another solution would be to update the firmware of your player by downloading the Sansa Firmware Updater using this link from the SanDisk website (instructions are found on this site as well):
For standard E250 or E250R "Rhapsody Series":
Make sure your player is set to MSC mode, or "Rhapsody" Mode
The type of music file might also be the cause. If your music files are licensed, purchased or acquired via subscription, you may want to contact the provider for more info on how to re-download the music files.
I hope this helps. There are other procedures available but these might actually make your player work normally again.
Hoping for the best :)