Question about Maytag Neptune MAH5500B Front Load Washer
My washer will not spin and sometimes gives an LR code. I followed the tests to check the Machine Control board. If I followed the steps correctly, it doesn't seem like I ever get 120V to the motor control board. The test invovles getting into Service Mode (delecates and heavy soil), selecting Board Output Test (Rinse). Then pressing stain cycle should output 120V to the motor control board. Also, I can't hear the motor control relay actuate (I can hear all of the other relays actuate).
Maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.
Posted on Jan 06, 2009
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Posted on Jan 02, 2017
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