Question about Maytag Neptune MAH5500B Front Load Washer
My washer will not spin and sometimes gives an LR code. I followed the tests to check the Machine Control board. If I followed the steps correctly, it doesn't seem like I ever get 120V to the motor control board. The test invovles getting into Service Mode (delecates and heavy soil), selecting Board Output Test (Rinse). Then pressing stain cycle should output 120V to the motor control board. Also, I can't hear the motor control relay actuate (I can hear all of the other relays actuate).
Maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.
Posted on Jan 06, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 10, 2015 | Maytag Neptune MAH6500A Front Load Washer
Apr 28, 2011 | Maytag Neptune MAH5500B Front Load Washer
Dec 13, 2010 | Maytag Neptune MAH5500B Front Load Washer
Apr 06, 2010 | Maytag Neptune MAH5500B Front Load Washer
Feb 15, 2010 | Maytag Neptune MAH6500A Front Load Washer
Feb 10, 2010 | Maytag Neptune MAH5500B Front Load Washer
Jul 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer
Nov 03, 2008 | Maytag Neptune MAH5500B Front Load Washer
Aug 15, 2007 | Maytag Neptune MAH5500B Front Load Washer
1,077 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: