Question about HP Compaq Presario SR1420nx (SR1420NXPS69AA) PC Desktop

2 Answers

Reset Ram? I need to know how to reset my RAM on my desktop, my computer won't turn on and when I took it to Geek Squad they said it just need a RAM reset. But it went off again and won't come on. Help please.

Posted by on

  • 1 more comment 
  • julian_nicol Jan 04, 2009

    The computer won't turn on at all, I took the battery from the mobo out for a while and when i put it back in the led light on the mobo is on and there is a flashing orange light on the power button, but the computer still won't turn on.

  • sunanda69199 Oct 22, 2012

    oh my god same problem occurred for me also.

  • onewilliam12
    onewilliam12 Jan 28, 2013

    hold alt and press F11 repediatly


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Contributor
  • 39 Answers

By default your RAM should reset every time you restart your computer and all of the memory should return to the system. If this is not the case I suggest defragmenting your ram.

If you are using windows Vista I suggest inserting your OS DVD into the drive, rebooting, and running the memory diagnostic tool.

If you are not running Vista you will have to download a program such as RAM Def 2.6 Xtreme to defragment the memory for you.

Posted on Jan 04, 2009

  • Matthew Shockey
    Matthew Shockey Jan 05, 2009

    Woops. Sorry dude. Um just open your case and gently pull out your ram and stick and put them back in there proper place. That should reset it as well. Also, if the computer is flashing a red light and wont turn on, that means the ram isn't set in its sockets or its not in the right one, if your motherboard has dual channel memory. Did that to my HP DC5100 on accident one time when I was trying to fix it.


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 197 Answers

RAM is volatile, so you can not reset it. When the computer is turned off - Your rams memory is erased, completely cleared of any data.
Sounds more like a hardware issue. First thing I'd look at, power supply. but if your computer does start, try going in to safe mode.
From start tap you F8 key till you see a screen that shows safe mode - I do Safe Mode with Networking. In this mode your desktop might be a bit smaller - make temp adjustments.. If the issue doesn't ever effect you while in safe mode - then you have a virus. From what info you have given, sounds like a power issue or some other hardware issue.. Hope this helps.

Posted on May 05, 2015

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Need New Motherboard and Power Supply

You said when your problem started it was making a beep? then you said you upgraded the RAM. Did you know thats the beeping sound made when its the wrong RAM. Its just a hunch but is it possible if you placed the old rams back in it might go. JUST A HUNCH OK!!!! When you took it in to see the GEEK he may have been trying to get some dollars from you and it didnt pay off.....just a hunch. If the Hunch is not a hunch you can see on the centrer of the board what kind it is. As far as the power supply is concerned what happened to the original do you still have that. What made you change. Gosh it must have emitted over the 18volts in the adapter........Im lost?

Oct 05, 2007 | Medion M3 Composer 5200 PC Desktop

2 Answers

I have an acer AM5621 that will not power up. When you push the power button it attempts to boot, the light flashes on, I can hear the fan starting and then goes off.

Here are some steps I would take to resolve the issues:1) Remove battery
2) Open computer to access RAM (usually there is just a RAM door on the bottom of the computer)
3) Remove RAM and attempt to power on computer.If you get a series of beeps from the computer then you most likely have bad RAM. Replace one stick and repeat. If you don't get beeps then it's that stick, otherwise try with second stick.If you don't get a series of beeps then you most likely have a bad motherboard.3) With the battery removed hold down the power button. This will attempt to reset the motherboard back to factory default (in case it's an issue within the BIOS).
If none of the above work then you'll likely have to seek a professional service (i.e. Geek Squad or something similar).
Hope this helps.

Jul 27, 2011 | Acer Aspire AM5621-EQ9300A Core 2 Quad...

2 Answers

I purchased a restart/restore disc for my emachine two weeks ago i recieved it some time last week and come to find out that it dosnt work, i took it to best buy geek squad and the put in a disc of their...

Was the Geek Squad's disc being detected? Or did you just take them your disc to see if they could get a computer to recognize it? If not, then you may just need to change some settings at Boot for your computer to start booting from your restore disc. I've never personally dealt with the Geek Squad, but I would not just take their word for something. I've had several people very unhappy with the outcome of letting them service their computers. I've talked to other people who were very happy with the Geek Squad service. Try taking your disc to a local computer shop and ask them if they can put the disc in their computer to see if it is a functioning Restore Disc. MADHATTER COMPUTERS

Mar 22, 2010 | E-Machines eMachines Desktop PC

2 Answers

How to install ram in 9680c. can't get at the motherbooard

If you cannot access the motherboard, you cannot install any ram in the computer. I suggest you take it to Geek Squad or contact the computer's manufacturer to see about upgrades.

Dec 16, 2009 | HP Computers & Internet

2 Answers

Gateway PC screen blank, geek squad diagnosis motherboard issue

You could replace the motor board for less than $100 but I think the geek squad says the motor board is bad on every computer that doesn't start right up for them so I would have someone else look at it first. Or just get a new computer at walmart for like $300

Jul 23, 2009 | Computers & Internet

2 Answers

Screen goes black

i had the same problem, it ended up being a bad stick of ram for me. what you need to do is pull out all of your PCI cards, and try to boot, if it still doesnt boot, pull out a stick of ram (if you have 2) try to boot. if it still doesnt boot, swap out the sticks of ram. if the pc boots after you pull out your PCI cards, put them in one-by-one, if it boots after you put a PCI card in, leave it in, and put another one in. once you find one where it wont boot, scrap that card, it is damaged. if you get all of your PCI cards out, and back in, and it still wont boot, try switching your jumper blocks, you will have to google what jumper blocks are its too hard to explain. if that doesnt work, and you only have one stick of ram, you proably have bad ram. try to find a buddy with good ram and see if he will let you borrow it to try, but make sure it is the same kind of ram. if your buddy's ram works, go out and buy a stick of that ram. if all of the above doesnt work, you have a processor problem, and you are better off buying an brand new pc. because processors arnt cheap, and they are easily damaged. hope this helps.

Apr 30, 2009 | Gateway GT4024 PC Desktop

1 Answer

Geek Squad

Click on the geek 911 emergency help.

May 17, 2008 | Gateway GT5220 PC Desktop

Not finding what you are looking for?
HP Compaq Presario SR1420nx (SR1420NXPS69AA) PC Desktop Logo

Related Topics:

6,087 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides