Question about HP Compaq Presario SR1420nx (SR1420NXPS69AA) PC Desktop

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Reset Ram? I need to know how to reset my RAM on my desktop, my computer won't turn on and when I took it to Geek Squad they said it just need a RAM reset. But it went off again and won't come on. Help please.

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  • julian_nicol Jan 04, 2009

    The computer won't turn on at all, I took the battery from the mobo out for a while and when i put it back in the led light on the mobo is on and there is a flashing orange light on the power button, but the computer still won't turn on.

  • sunanda69199 Oct 22, 2012

    oh my god same problem occurred for me also.

  • onewilliam12
    onewilliam12 Jan 28, 2013

    hold alt and press F11 repediatly



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By default your RAM should reset every time you restart your computer and all of the memory should return to the system. If this is not the case I suggest defragmenting your ram.

If you are using windows Vista I suggest inserting your OS DVD into the drive, rebooting, and running the memory diagnostic tool.

If you are not running Vista you will have to download a program such as RAM Def 2.6 Xtreme to defragment the memory for you.

Posted on Jan 04, 2009

  • Matthew Shockey
    Matthew Shockey Jan 05, 2009

    Woops. Sorry dude. Um just open your case and gently pull out your ram and stick and put them back in there proper place. That should reset it as well. Also, if the computer is flashing a red light and wont turn on, that means the ram isn't set in its sockets or its not in the right one, if your motherboard has dual channel memory. Did that to my HP DC5100 on accident one time when I was trying to fix it.


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RAM is volatile, so you can not reset it. When the computer is turned off - Your rams memory is erased, completely cleared of any data.
Sounds more like a hardware issue. First thing I'd look at, power supply. but if your computer does start, try going in to safe mode.
From start tap you F8 key till you see a screen that shows safe mode - I do Safe Mode with Networking. In this mode your desktop might be a bit smaller - make temp adjustments.. If the issue doesn't ever effect you while in safe mode - then you have a virus. From what info you have given, sounds like a power issue or some other hardware issue.. Hope this helps.

Posted on May 05, 2015


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Above is a site showing some of the type of memory that you need. The memory type is 333 Mhz PC 2700 SoDIMM memory. Installation would cost $39 at Geek Squad.

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