Canon Pixma MP500 All-In-One InkJet Printer Logo
Posted on Jan 04, 2009

My PGBK cartridge stopped printing. After doing the cleaning recommended through the properties help menu nothing changed. The test pattern doesn't show anything where the PGBK pattern should be - NOTHING!

  • 5 more comments 
  • estabo Jan 12, 2009

    same problem here the nozzle check thingprints out all other ink cartridges jsut fine, but not pgbk

  • stefaan Jan 12, 2009

    Hello,

    After replacing the empty BK cartridge with a new one the black PGBK test pattern is not printed. After cleaning the nozzle are the letters C C M M Y BK from the test pattern printed in black buth not the and the other colors are OK. The PGBK cartridge is still half filled.

    Thanks for any help

  • Anonymous Jan 14, 2009

    I just changed the PGBK cartridge in my IP4300 and it lights up but it doesn't print the black and it doesn't show up in the nozzle check.


    ahhhhh!!!!


  • Anonymous Jan 18, 2009

    My PGBK stopped printing completely. I bought two separate new cartridges, did 5-6 cleanings and deep cleanings without any luck. When i print the nozzle pattern, there's nothing showing on the PGBK row.

  • Anonymous Apr 04, 2009

    deep cleaned PGBK numerous times, nothing!

  • Anonymous Apr 13, 2009

    The upper part of the PGBK pattern is printed only every other column. I have done deep cleaning several times but nothing did help. Do I have to exchange the print head or what?

  • gmw356 Apr 29, 2009

    My MP500 stopped printing black docs. The Nozzle Check does not have the PGBK pattern - all the others are there. Cleaned and deep cleaned many times but still nothing. All tanks have ink and the print head contacts look O/K.

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  • Posted on May 21, 2009
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After removing all the ink cartridges, I removed the print head and soaked it in propyl alcohol overnight. Then blew it out gently with an aerosol 'air duster' and washed it again in fresh propyl alcohol followed by another blowing out. After gently blotting the print heads on a soft tissue and replacing the print head plus cartridges, it necessitated two deep cleans to get the inks through and all now works again.
Make sure that you switch off the printer at its On/Off switch and not at the supply. I think I may have done this and left the heads not parked properly - hence the drying out!

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The printhead probably needs to be taken out of printer and cleaned.

just pop the ink cartridges out, then remove the print-head, fill a sink full of warm water, and swirl the print head around in the warm water. Blow through the color slits on the print head into the sink full of water it will get messy. empty the sink full of colored warm water.
rinse and repeat till your are satisfied its clean. dry it off with a cloth towel you don't care for, because it will get messy and covered in ink.




put your printer back together and it should work...it may take a few times...but i got my printer 'PGBK ink cartridge' working again doing this. or you can spend 100 bucks and buy a new print-head...my printer is a mp830 it came apart easily no tools or force needed... good luck and don't break your printer...its easy.

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  • Posted on Jul 25, 2012
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Silly me forgot to pull the air flow tab off the new cartridge! You may want to check your cartridge to see if you forgot to remove the tab.

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  • Posted on May 21, 2009
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This just worked for me on a Canon ip5200. Apparently dust had prevented my printer's copper contacts from detecting the cartridge's copper contacts.

In the procedure below:

  • "puff air" can be your own breath in bursts as if you are whistling, or a compressed-air source such as a can from office-supply or computer stores. Do *not* use air streams with additives, such as WD40, hairspray, insect repellent, etc.
  • "cartridge copper contacts" (at least in the i5200) are on a green circuit-board background color visible facing to the printer's front after you press your thumb on the cartridge's plastic tab and then push the cartridge upward (it pivots backward a bit).
Procedure:
  1. Remove the PGBK cartridge.
  2. Puff air on the cartridge copper contacts.
  3. Puff air on the copper contacts of the cartridge socket in the printer itself. To see them, look downward into the cartridge socket. They looks like large versions of the contacts you can see on computer networking or modular-telephone jacks.
  4. Replace the cartridge and close the printer door(s) as normal.
  5. Test again.
I hope this helps.

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  • Posted on Jan 14, 2009
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Ok so after posting what i did was a cleaning then a deep cleaning. that seemed to have fixed it for me. Good luck to you all.

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