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Internet disconnect using magicjack

I'm in Mexico trying to use Magicjack.. I can dial but I'm disconnected from the net at the end of the number I'm calling.

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  • 2,219 Answers

You are trying to make an international call without paying for international payment.
To do so, click here and log into your account, using the email address and password that you used when you registered your
magicJack here.
https://web03.magicjack.com/my/index.html?
Once logged in, click on the tab named "International/Prepaid" and enter the telephone number you will be making International
calls from and click "Submit". Make sure you enter it into the box associated with the magicJack that you have or will be adding
International Prepaid Minutes to. You will receive an email with instructions and access code, 305-848-9999.
Dial the access code to start making International calls from the phone number you registered.
Please remember that you can only register one additional number per magicJack.
Note: In order to make International calls you need to purchase International Prepaid Minutes.

Posted on Feb 04, 2015

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Posted on Jan 02, 2017

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SOURCE: I have a magicJack. When I open the program on my

HI there, the window should open as soon as you pick up the receiver. If in case, it's not working for you try to re-install Magic Jack so you could see if you've checked or unchecked some features.

Posted on Jul 10, 2011

  • 6 Answers

SOURCE: when i open my windows my magicjack doesnt open

I would suggest to change your service provider. Switch to netTALK Duo for its more affordable call plans. Just read : http://miami.craigslist.org/pbc/ele/2822103089.html

Posted on Jan 30, 2012

SOURCE: entering data into fields when trying to register my magicjack

Just restart your computer and then try again.

Posted on Feb 01, 2012

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When should I disconnect with AT&T? After I install magicjack plus, or before?


Disconnect? Or cancel service? I believe you still need internet access for magicjack to work.

Jan 07, 2015 | Computers & Internet

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How can I fix my majicjack plus to work with anew service provider?


tab_l.gif Answer tab_r.gif If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
You need to check your new internet connection first.
Then sign into

You must check your new internet connection gets to magicjack.com


sign into VoIP Phone Service Internet Home Phone Service Providers magicJack

Jul 12, 2014 | magicjack.com

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No fail tone my magic jack plus is not connected to a computer, it is going through my router which is plugged into my motem. I have disconnected the power from all devices and then restored power to each...


Without a computer:

1. Plug the magicJack into the power adapter that has been provided
2. Plug the Ethernet cord that has been provided into the magicJack
3. Plug the other end of the Ethernet cord into your modem our router
4. Plug a telephone into the magicJack
5. Plug the power adapter into a power outlet
6. Visit mjreg.com on your computer, tablet or smartphone
IMPORTANT: Your computer, tablet, or smartphone MUST be connected to the same network as the magicJack to be able to register
Item 6 is what you appear not to have done, in order to get dial tone.
Item I

Apr 17, 2014 | magicjack.com Computers & Internet

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Magicjack problems


If the telephones work without MagicJack connected, you have your answer. BUT, the "no power at base" message means just that. Find out why and fix it. The loss of dial tone may be because the telephone system detected a problem and disconnected service until it is resolved.

Dec 03, 2013 | Computers & Internet

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All Magicjack calls I make will disconnect after 5 to 15 minutes. Why?


Check your computer is not set to hibernate or go into screen saver at these times. Magicjack should not cause the cut-off.

Nov 06, 2013 | magicjack.com

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MagicJack used to work fine. But now the other person can't hear me. Why?


You cannot use the magicjack in this way. The magicjack is used to enable the telephone to be used instead of the computer.

Plug in the magic jack device when the internet connection is working and it should download the software to make it work.

Jun 04, 2012 | magicjack.com

1 Answer

Magicjack error 401 how do you fix


For error 4.

On your softphone, please do the following:

  1. Click "Menu" on the top right-hand corner
  2. Click "Advanced Users"
  3. Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.


If that does not work:


<Requires some technical understanding. Explanation below. >

  1. On your computer, go to Control Panel
  2. Go to Network Connections
  3. Right click on your active Internet connection
  4. Select Properties
  5. Scroll down to Internet Protocol (TCP/IP)
  6. Click on Properties.
  7. In there check the little circle that says "Use the following DNS Server address".
  8. In Preferred DNS Server type in: 67.90.152.122
  9. In Alternate DNS Server type in: 67.107.71.186
  10. Click OK and OK.

Now restart your magicJack, by following the steps above.
For error 1
If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
To resolve this, make sure that one end of the ethernet cable is plugged into your modem/router/switch and the other end into your magicJack.
You also need to make sure that your modem/router/switch is powered on and that the port you have connected the magicJack to is functioning correctly.

Oct 21, 2011 | magicjack.com

1 Answer

Will magicJack work on my computer if i have a dial up service?


Technically yes because a dial up connection will get you on the internet and you will be able to start a call but it will immediately disconnect because your dialup connection does not have the bandwidth/speed to handle the amount of data being sent back and forth by the magicjack. Also, the whole point of the magicjack is to give you a phone that other people can call and unless you plan to leave your dialup connection on all the time, no one will be able to call you at your number. It seems counter intuitive to tie up the phones lies all the time for a service that will not all you to call or receive calls from people.
Sorry.

Apr 30, 2011 | Computers & Internet

1 Answer

The magic jack is pluged into the phoneline directly


OK.. First of all, I am hoping you understand the basics of the MagicJack concept ?? Highspeed Internet connection on your PC, MagicJack plugged into your USB port, with a phone plugged into the other end of the MagicJack ? It requires High Speed, no dial up, and marginally works on my wireless Broadband due to atmospheric influences. It DOES work on my bluetooth wireless cell modem just based on the better speeds I get from the modem vs. my wireless Broadband.

1. If you have a Cable Modem or Wireless Broadband Dish for internet, follow the steps below.. IF you have DSL, skip to # 2.. if you have Dial-up skip to # 3,

I personally own wireless Broadband, so my ongoing experience is from here. I own a MagicJack for traveling and a Vonage line, for my house fax line service because the MagicJack is not strong enough, power wise, to push through my CAT/5 house, phone lines. Vonage does provide phone for the entire house, for the most part, cleanly, because Vonage uses a powered router to provide the final signal, which I then jumber over to a phone jack to connect into the house. It also requires that you disconnect your external phone lines, that would normally go back to the "Big Bad Phone Company". This can be done at the demarcation point, where your regular phone lines connect into a box, outside your house ? The internet I have, is in my shop, about 150' from the main house, Vonage's router power's the whole house, just fine.

2. With DSL, you will have good solid speeds, but you will still have the issue of, MagicJack, being too low in it's power source, because it comes from the USB port of your PC. You are basically going to be stuck with a single wireless or corded phone, for the MagicJack service. In this case, since the DSL is fed through the BBPC phone lines, you will not be able to 'pipe', even Vonage back through your house phone lines.

3. If you're on dialup, you're going to have poor service, out of the box.. you're just not going to be fast enough to be clean.

As an added note.. Your query for help is concerning.. again, high speed internet into your PC, MagicJack plugged into your PC's USB port, the phone plugs into the MagicJack's RJ-11 phone port.


Thank you for your time in these matters.

Respectfully,


Toby White-Beebe
P.O. Box 474
Penryn, CA. 95663

(916) 300-9410 Cell
(916) 473-7409 Home Fax

2008 VA Certified NACI Low Risk Security Clearance
2008 VA OCIS/ROB Affirmation of Compliance
2008 VA Certified OIT Contractor
2008 Dell Certified Lead Systems Expert - DCSE
1999 A+ Certified Service Technician

Aug 08, 2009 | Computers & Internet

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