Question about Canon SmartBase MP360 All-In-One InkJet Printer

3 Answers

Cannon smartbase MP360 inkjet printer

Although my ink cartridges are full my printer is not printing the pages are blank i have been through all troubleshooter tips and nothing am at my wits end please help as I really don't want to spend any more money on printers. thanks john

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  • 5 more comments 
  • john musumeci May 20, 2007

    Thanks do you think i should try inks first because its cheaper to buy a printer these dayhs than to repair it.


  • Anonymous Nov 26, 2007

    canon 360 says ink tank full how do i fix

  • Anonymous Feb 17, 2008

    my printer still wont print and i have tried the solutions on this page

  • Gareth Davies Mar 31, 2008

    failing to print, blank pages,Mmmmm. tryed cleaning the heads,still no good? also cant change the print laungauge from spanish! my son was doing home work and did something to the laungauge on the printer? any ideas how to go back to English?


  • Gareth Davies Mar 31, 2008

    failing to print, always blank? tryed cleaning the heads?

    the laungauge is set to Spanish cant change back to English? any ideas?


  • panney Apr 12, 2008

    my black is not working even tho its new

  • Anonymous Mar 23, 2014

    printer will not turn on. no lights



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I had a similar problem.  Are you sure that the head in back in contact with the paper.  There is a small blue slider button on the head.  It should be pushed to the right for printing and to the left in order to free any paper that gets stuck.  With ours it looks like someone freed some paper then never put the slide back so that the head and paper were in contact.
Once that was done we had a major cleaning task to do because the printer hadn't actually printed for a while but that is another story. 

Posted on Jan 13, 2008

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Also just wanted to add, ink cartridge nozzles dry out and clog even if the cartridge is full of ink. This happens especially if you don't print often or haven't replaced the cartridge in a long time or if the "new" cartridge sat on some shelf for a long time. You can try a wet paper towel on the bottom of the cartridge where the ink comes out. Hold it there for at least a minute, then put the cartridge back in the printer and try to print. Have some hand cleaner ready-your fingers will get a little ink on them. Even if it only partially prints, then you know the problem is that the cartridge nozzles are clogged. Good luck..

Posted on May 20, 2007

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Looks like you are either using non genuine inks or have worn out the print head. Just replace the print head and use genuine ink, your print head will last longer and your colors truer. Non genuine ink is cheaper but the profit on it is huge, thats why lots of people sell it. Remember you get what you pay for.

Posted on May 20, 2007

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1 Answer

My Canon Smartbase MP360 will not print and shows 'put in cartridge' which I have done and it makes no difference.

sometimes a little bit of dried ink stops the flow of ink
use a cue tip and genty clean both the puter contacts
and the cartridge contacts then try again
after resetting do the head cleaning tht the machine can do for itself
this work most of the time
hope it help ps watch and dont let any fuzz get left behind

Aug 22, 2012 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Showingwaste ink tank full now what?

waste tank is on right side below ur cartiradge please ask for a tecnical personel to do or getr ur printer at cannon service centere they'll do freely

Jul 13, 2010 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

"Waste ink nearly full" on LCD display of MP360. Is it something to be concerned about? Manual says refer to Canon Helpline, but can you please advise. Many thanks

Nearly full means it's still OK to print, maybe 50 or so pages and when it says full it will stop and not let you print any more. The ink absorbers are around $20.00 and you need a shop to replace and reset the counter.

Nov 06, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Canon smartbase MP360 "put in cartridge" does this means buy a new in this case printerhead. The printer was printing fine before this error message came up and printing stopped. Amazing another clean...

Print heads cans wear out. Put in cartridge sound more like a low ink level. Check ink levels and reseat the ink cartridges. Still no? I'd suggest having the print nozzles checked by a repair center or Canon.

Oct 05, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

My black ink won't print although I have put in new canon cartridges. Black doesn't print on the test page.

If you just bought them then you should take it back and exchange it or if you filled them yourself read on below.

Most modern cartridges have an ink level chip built on to them.
Should the level drop below 25% then most of these chips lock up and will not reset. Cheaper replacement cartridges are quite prone to this chip failing completely rendering even a new cartridge effectivley useless

Re-filling them will have no effect

If you are lucky you should be able to find either a chip resetter around on the internet or maybe even local


Even better empty cartridges that never need to be reset.

The second option is my preference
I realise these are not for your specific printer but there are others listed on both those sites as well

Aug 30, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

I have error ##343 on canon smartbase MP390

if this is a lazer printer the waste ends up back in the cartridge. if you have a refilled cartridge you can only refill once, maybe twice then you need a new cartridge

Aug 16, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Won't print anything in black new ink

clean contacts on print cartridge and print head with alcohol

Jul 10, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Canon Smartbase MP360 showing error code ##336

It seems the home position sensor is out of whack or the mylar band behind the print cartridge carriage is missing or broken.
To find the mylar piece look for a clear 6mm x 460mm clear piece of plastic with black markings (like a gradient) on both sides.If you find it you can try and place it back by looking for an extended eyelet on both sides of the stell print carrier.
Most people in haste to change ink have the hand slip and it becomes dislodged.

Jun 17, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Canon SnartBase MP360 goes through motions of

try to unplugg it install drivers then plugg and reboot and try a teset page.

Jun 05, 2009 | Canon SmartBase MP360 All-In-One InkJet...

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