Question about Maytag Neptune MAH6700A Front Load Washer

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Maytag Frontloader (Perf series) brand new Agitator off axis

I have a brand new Maytag frontloading Performance Series Washing machine. The agitator basket seems to be off its axis and tilting to one side. It still rotates but the rubber seal seems to be "twisted" as well. Maytag is coming in about one week (bummer) but is there anything I can do in the meantime to correct the problem?

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Okay! We just fixed this problem on our washer. First, be safe and be sure that the electrical cord is unplugged. Then you want to take the lid panel off of your washer. Then you'll feel around under the base of the agitator/washer basket. You should notice that its feet sit inside huge springs which are fixed to the base of the machine unit. Determine whether any of your basket feet are disloged from their spring and re-insert. Make sure the fit is good or else you might have the same problem again. After you reassemble, plug in the machine and try a test spin without any clothes. Then try with a smallish load.

Hopefully this helps.

Posted on Feb 02, 2009

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