Question about Dell Inkjet 720 Printer

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My dell printer won't print

I am using a usb cable to connect I ran a software program but it will not print

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  • rainbowsrock Jan 13, 2009

    My printer wont work. i unpugged it a couple times, turned it off and back on and even unistalling and restalling it. it did work before but then my uncle did something and now its now working. my dad also tryed the system restore. but it still wont work. it said that the usb isn't connected or they couldn't find it so i dont know. please help me.

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 26, 2009

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Printer won't print. I had to move the desk and everything was unplugged and now it won't print. It is on, checked as default, on-line, I think it may be the port.


  1. Background
    • HP provides details of the problem on its website. The problem usually occur on PC laptops or when printing across a network. HP offers several fixes for the problem.
    Software
    • First, check your Windows print queue and ensure the printer is not set as "Paused" or "Working Offline." This can often clear the problem and resume your printing.

    Resolution
    • The problem can also be caused by printer driver issues. Try uninstalling and reinstalling the printer driver. Connecting your printer directly to your computer using a parallel cable may solve the problem, but this may not be practical in all cases as many modern laptop computers do not have a parallel port.
Instructions
    • 1 "Power Cycle" Your printer. Shut down the printer, unplug the power cord from the socket, give it 5 minutes, plug it in again and turn it back on. Try to print.
    • 2 If the printer still won't process a job, shut down and restart your computer.
    • 3 Check your printer cable connections to the computer.
    • 4 Check the printer for any paper jams, check the trays, and also pull out the toner cartridge and/or remove any paper jam, if you find one. Put the cartridge back in. Then try to print.
    • 5 If after completing the steps above, the printer is still not working, click "Start," then "Settings," click "Printers," and the printer folder will open. Make sure your HP LaserJet 5 is selected as the default printer.
    • 6 Double-click your printer, and delete everything from the print queue, canceling all the print jobs. Close out the queue.
    • 7 Right-click on your printer icon and make sure it's not offline. If it is, then click "use this printer online."
    • 8 Right-click your printer, and click properties. Make sure the right port is selected for your LaserJet 5 Printer. If you are using a parallel cable, you are most likely using an LPT port; if USB, then look for a USB connection in the list. If the port connection is correct, try to print again.
    • 9 It's still not printing? Click "Start," then "Control Panel." Double-click "Programs and Features" or "add or remove programs," uninstall your Laserjet printer software, and restart your computer.
    • 10 Insert your Laserjet software and driver disk. Proceed to reinstall your printer software and drivers. Then test the printer again. If it is still not working, you probably will have to seek professional assistance.

Jan 20, 2013 | HP LaserJet 1012 Printer

1 Answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

    Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Dell 946 printer has been working for over 2 yrs with Dell computer. Today computer says can not communicate with printer. Will not print from any program. Ran thru trouble shooting, disconnecting USB...


    reinstall the printer driver and check the printer spooler started or not........... to start print spooler go to start...>run..then type services,msc then enter..>it will open a window....>open printer spooler service and restart it.....................

    Nov 02, 2009 | Lexmark X6170 All-In-One InkJet Printer

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    Dell 942 all in one printet wont communicate to dell dimension pc


    You've tried to uninstall and reinstall the printer driver of your printer. But still no luck. The printer still won't print. Or it would say printing but it won't finish printing.

    You can try these steps:

    1.Check if the firewall is blocking any printer services

    2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

    3.Disable all the firewalls

    4.Uninstall the printer driver and software

    5.Delete any items under the ff keys:
    HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

    HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

    HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

    HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

    Optional***
    6.Delete any non default items under the ff keys:
    Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
    HKLM\System\CurrentControlSet\Control\Print\Monitors
    HKLM\System\CurrentControlSet001\Control\Print\Monitors
    Default items are as follows:
    AppleTalk Printing Devices
    BJ Language Monitor
    Local Port
    PJL Language Monitor
    Standard TCP/IP Port
    USB Monitor
    Windows NT FAx Monitor
    *****
    7.Delete any items under the ff keys:
    HKLM\System\CurrentControlSet\Control\Print\Printers

    HKLM\System\CurrentControlSet001\Control\Print\Printers

    8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
    Ensure there are no documents in queue.

    Disconnect printer’s USB cable.

    Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

    From the start search box type spool and press .

    The spool folder located at c:\windows\system32\spool opens.

    Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

    Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

    9.Restart the computer.

    10.Check th services status

    Start-Run- Type Services.msc and Click on Open

    You will see long list of services

    You need to make sure following 4 Services are set to Automatically start

    Remote Procedure Call RPC
    Remote Procedure Call RPC Locater
    LexBce Server
    Print Spooler

    11.Reinstall the latest printer driver


    good luck. :)

    Aug 30, 2009 | Dell 942 All-In-One InkJet Printer

    1 Answer

    I'm trying g to connect my Dell AIO 922 printer to


    You need to go to Control Panel add/remove programs and remove all Printer programs. Then disconnect the USB cable, install the printer software until a message comes up that says plug in your printer. If no message comes up, complete the software installation and then plug in the USB cable. The computer should find the printer at this time.

    Aug 15, 2009 | Epson Stylus Photo R200 InkJet Printer

    1 Answer

    Dell 924 photo printer will not print


    The problem could be because of ONE out of FIVE problems listed below. Try the steps recommended and it should fix the problem.
    Thanks,
    Abhishek

    Mar 03, 2009 | Dell 924 All-in-One InkJet Printer

    1 Answer

    Problem with wireless lexmark printer x4690


    Normal 0 Driver could be corrupt.
    Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
    Hope this helps. Bud

    Jan 04, 2009 | Lexmark OfficeCenter X3350 All-in-One...

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    1720dn dell


    Normally to fix a printer that is printing gibberish, uninstalling and reinstalling the print drivers will fix this issue. Another thing that can contribute to gibberish print is using a USB cable that is too long.

    With this particular problem (prints Zen), one solve is to uninstall any Dell toner management software. This is particularly true if you are running Vista and hooked up by USB. To uninstall the toner management software (Vista OS), go to control panel>programs>programs and feature>uninstall a program. From this list choose Dell software, choose a customized uninstall, and then choose anything that has to do with Dell toner management.

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    ok..remove all software for printer

    go here for fresh drivers


    re install drivers

    hook up printer

    see how it runs

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    1 Answer

    Dell 922 aio printer


    it's unusual to have same problem if completely uninstalled printer(removing printer, then uninstalling,after which use printer installation cd then re connect printer when prompted). If you have a spare usb port install software then connect printer to a different usb port. Lastly try; go to printers and faxes folder>right click on printer icon>properties>advanced, then click the radio button 'Print Directly to the Printer' and see if it prints. Also make sure this printer is set to default printer Try an updated driver, if any,from the Lexmark web site, as they are the same printer without the Dell logo. Your rating is appreciated.

    Nov 13, 2006 | Dell 922 All-In-One InkJet Printer

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