Question about Sony DVP-NS315 DVD Player

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Cannot play error

I try to pay a dvd and the "cannot play disc" error comes up. Played a dvd just two nights previous.Same Problem - any dvd I try won't play. worked fine a few days ago (last time I played a disk it worked fine).

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Sorry You need to replace the player as it is under warranty...

Posted on Jan 04, 2009

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Its the problem of dirty lens in the payer which needs cleaning or the motor which spins the disk internally is getting blocked internally so it needs servicing.

Posted on Jan 04, 2009

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You need to run a disk cleaner through it.they are only a few dollars and look just like a cd but has small brushes on it to clean the lense

Posted on Jan 04, 2009

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I mostly first always recommend a dvd lens cleaner to clean the lens incase there is something on the lens.

Is the player underwarranty? the lens may have a issue other than dirt and might need to be replaced.

What happened last time it worked fine? try unpluging the dvd player for 5 minutes and try again.

Posted on Jan 04, 2009

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Hi and welcome to FixYa,

Initially, possibly dirty or weak laser/optics. Try to use a CD disc cleaner.

Good luck and Thank you for using FixYa.

Posted on Jan 04, 2009

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