Question about Dyson DC27 Bagless Upright Vacuum
Posted by Anonymous on
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Posted on Jan 02, 2017
yes there is an adjustment called a power cam. I am enclosing a link to show you exactly where it is
Posted on Jun 25, 2009
The brushbar pivots, you can't manually set the height of it. It moves along with the contour of the carpet or floor that you are vacuuming.
Posted on Jul 30, 2009
Hi its Darran at Dyson.
It sounds as though the internal hose underneath the machine has twisted slightly. With the machine switched off, lay it on its side and look at the base. You should be able to see a small corrigated hose. Simply twist this a quarter turn clockwise which hopefully will allow the head to adjust again.
If you are still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
All vacs with revolving brushs will damage rugs, especially rugs made from natural fibers. I recommend that you only use a smooth bottom nozzle with no brush at all. To remove gritty damaging soil vacuum the back with your Dyson or other revolving brush vac over a hard surface floor. Make sure to stay away from the edges and fringes. You will be VERY impressed with what comes out this way and it is easy on the rug.
Hope this helps
Stephen "Dusty" Roberts
Certified Master Rug Cleaner
Posted on Feb 13, 2011
SOURCE: dyson dc27 new - just
The brushbar on DC27 can be switched on for cleaning carpets, and off for cleaning hard floors. The brushbar is designed to shut off automatically when the cleaner is in the upright position, or if there's an obstruction jamming the brushbar.
The UK and US DC27 differ slightly in specification. If you're based in the US, please visit the Support section of our website and follow these simple steps to check everything is correct with your machine:
If you're based in the UK, please follow these steps instead:
If you've tried this and are still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
Dyson Customer Service
Posted on Jun 24, 2011
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