Question about Dyson DC27 Bagless Upright Vacuum

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Does the dyson dc27 have a variable carpet height adjustment

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 10865 Answers

SOURCE: Is there an adjustment on Dyson for high-low pile.

yes there is an adjustment called a power cam. I am enclosing a link to show you exactly where it is

http://www.dyson.com/homepage.asp

Posted on Jun 25, 2009

  • 83 Answers

SOURCE: how do i adjust the brush height on my dyson dc15

The brushbar pivots, you can't manually set the height of it. It moves along with the contour of the carpet or floor that you are vacuuming.

Posted on Jul 30, 2009

Dysonteam
  • 167 Answers

SOURCE: I have the Dyson DC14 and its like it's not

Hi its Darran at Dyson.

It sounds as though the internal hose underneath the machine has twisted slightly. With the machine switched off, lay it on its side and look at the base. You should be able to see a small corrigated hose. Simply twist this a quarter turn clockwise which hopefully will allow the head to adjust again.

If you are still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

  • 11 Answers

SOURCE: Is the Dyson pulling carpet fibers, not dirt ?

All vacs with revolving brushs will damage rugs, especially rugs made from natural fibers. I recommend that you only use a smooth bottom nozzle with no brush at all. To remove gritty damaging soil vacuum the back with your Dyson or other revolving brush vac over a hard surface floor. Make sure to stay away from the edges and fringes. You will be VERY impressed with what comes out this way and it is easy on the rug.

Hope this helps

Stephen "Dusty" Roberts
Certified Master Rug Cleaner
www.luvarug.com

Posted on Feb 13, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: dyson dc27 new - just

    Hi there,

    The brushbar on DC27 can be switched on for cleaning carpets, and off for cleaning hard floors. The brushbar is designed to shut off automatically when the cleaner is in the upright position, or if there's an obstruction jamming the brushbar.

    The UK and US DC27 differ slightly in specification. If you're based in the US, please visit the Support section of our website and follow these simple steps to check everything is correct with your machine:

    http://www.dyson.com/support/help.asp?article=1346&product=DC27-TC

    If you're based in the UK, please follow these steps instead:

    http://www.dyson.co.uk/support/help.asp?article=1615&product=DC27-ALLFLOORS

    If you've tried this and are still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jun 24, 2011

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    1 Answer

    The suction is working but the brush will not turn so the bits are left on the carpet


    Hi Liz, it's Jack at Dyson.

    Like most Dyson upright vacuums, DC27's brush bar is engineered to shut off for protection if something jams it. To check for any issues and to reset your machine, please follow the steps shown in our online Support guide:

    http://www.dyson.com/support/dc27/dc27-tc/diagnosis-root-menu/redirect-to-check-clutch-dc27/check-clutch-dc27

    I hope this helps. If you'd prefer to get in touch with the Dyson Customer Support team directly, you're welcome to call us 1-866-693-9766 (US), 1-877-397-6622 (CA).

    Mar 15, 2015 | Dyson DC27 Total Clean Vacuum Cleaner

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    Dyson instructions


    If you have a particularly thick carpet you may wish to turn the brush bar off. This will make the machine easier to push, however it will not vacuum as effectively. Dysons can sometimes feel a little difficult to push when vacuuming carpets because they have such great suction.

    Aug 27, 2014 | Dyson DC27 Bagless Upright Vacuum

    1 Answer

    The Dyson DC25 grips new carpet. How can I adjust the brush height


    Hi there, it's Jack at Dyson.

    Like most Dyson upright vacuums, DC25 is engineered to adjust automatically to different carpet piles, without stopping to adjust any fiddly levers or dials. You can also turn the rotating brush bar off to clean hard floors and delicate rugs - just press the silver brush control switch next to the red on/off switch.

    If you're having difficulty using your DC25 on a particular type of new carpeting, we'd recommend checking directly with the carpet manufacturer for their advice. They should be able to recommend the best way of caring for this flooring.

    For any additional assistance from our experts, you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Aug 10, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

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    How do I adjust the power cam locationpower cam on a dc27


    Hi Charles, it's Jack at Dyson.

    DC27 is engineered to adjust automatically for different floor types - there is no way of manually adjusting the height of the wheels or brush bar. The vacuum may need higher push force on certain types of deep pile carpeting. We would recommend checking directly with the carpet manufacturer for their advice on caring for this particular carpeting - manfacturers may recommend vacuuming some carpets with the brush bar turned off, and it may be worth giving this a try.

    To turn off the brush bar, just use the brush control switch next to the red on/off switch:

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    Jun 19, 2014 | Dyson DC07 Animal Bagless Upright Cyclonic...

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    We love our Dyson DC25 Animal but we just got new carpet and it's like pushing furniture around the room. I know it doesn't have a height adjustment but is there any other option?


    Hi there, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty using your DC25 Animal on this particular type of carpeting. This sounds unusual especially as it worked effectively on your older carpeting. As DC25 is engineered to adjust automatically to different floor types and pile heights, there is unlikely to be an issue with the vacuum itself.

    It may be worth checking directly with the carpet manufacturer for their guidance on caring for this specific type of flooring. Manufacturers will sometimes recommend vacuuming certain types of long-pile or delicate carpeting with the motorised brush bar turned off.

    If you'd like any further guidance from our experts, you can reach us by calling the Dyson Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    May 11, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    My carpet nap is very thick and it is very hard to vacuum with my Dyson dc17 animal. I need to know if there is a way to adjust the height on the vacuum


    Hi Deb,

    I'm sorry to hear you're having difficulty using DC17 on this particular carpet type. DC17 is engineered to adjust automatically to different floor types, and does not need manual height adjustment.

    Carpet manufacturers sometimes recommend vacuuming deep or delicate carpet piles with the rotating brush bar turned off. We'd recommend checking with the manufacturer of your carpeting as they'll be best placed to offer advice on the correct way of cleaning it. To turn off the brush bar on DC17, just use the silver brush control switch next to the red on/off switch.

    It's also worth checking that the soleplate is fitted correctly. Any dirt or residue on the soleplate can be removed with a damp cloth - make sure it's completely dry before refitting it. You can find out how to remove and replace it here: http://content.dyson.com/support/help.asp?article=962&product=DC17-ANIMAL

    I hope this helps, but if you would like further advice after you've given this a try, please email your details to askdysonUS@dyson.com. One of our experts will be in touch as soon as possible.

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Aug 23, 2013 | Dyson DC17 Animal Bagless Upright Cyclonic...

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    Dyson dc27 new - just out for the box - rotating brush doesn't spin in the angle mode


    check that the clutch switch is in the down postion. this turns the roller on and off.

    Sep 12, 2010 | Dyson DC27 Bagless Upright Vacuum

    1 Answer

    How do i adjust the brush height on my dyson dc15 ball


    The brushbar pivots, you can't manually set the height of it. It moves along with the contour of the carpet or floor that you are vacuuming.

    Jun 26, 2009 | Dyson DC15 All Floors - The Ball Bagless...

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