Question about Bose Cinemate Digital Home Theater System Speaker
I received the Bose Cinemate for Christmas and I have plugged it into 3 different TV's with absolutely no response from the speakers. I can plug in other speakers and they work just fine. I plug in the Bose system and nothing, nothing, nothing. I've check the connections. I've checked the audio outputs on the TV. The Bose system has all the correct lights on it, but no sound comes out...at all. A very expensive door stop. Worthless.
The only contact with which I am familiar was made by a friend of mine who had received one of the original Bose receivers.
Some six weeks later, she learned that they had become available with a CD player so she called Bose customer service and although she was not the original purchaser (her son had given it to her on a birthday), they immediately offered to accept the unit back and she paid only the difference between the two units.
I've heard other good reports about the company's attitude toward customers so I wouldn't hold back from calling them on their toll-free number that is probably in your literature.
Good luck, and it would be helpful if you would post back your experience (good or bad) with them to help guide others.
Posted on Jan 21, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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