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This is a common issue with the Moto Razor and can only be fixed by replacing a part. This phone uses different speakers for speaker phone and talk modes.....If you have an old razor laying around that is the same model, you can use its speaker if you believe or can prove it works......otherwise you can buy one for a few bucks. Here is a randomly selected site that sells these parts. 1. Remove the 4 plugs over the screws on the flip top and the screws themselves. 2. pop the top apart and up at the top you sill see where the speaker just sits in there. 3. Replace it the way you saw it in there 4.put it back together Now you can hear your friends without speaker phone!!! Good Luck!!!! ANd pls rate this post
I would take it apart and clean out the scroll pad and no 9 button. That or throw it away, like im about to do. Mine dials numbers non stop when i open my phone and will call them and i dont press anything. these suck