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After install get problems closing internet

I installed hp deskjet f4240 last nite and it all works great but the problem is when i close windows explorer on vista i get a microsoft pop up window that states that"windows explorer has stopped running please wait to see if there is solution" and then the window shuts down with no solution i have done spyware,malware,virus, scans and my computer is running properly is there any help out there for me lol ty

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Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 26, 2009

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