Question about Maytag Neptune FAV6800AW Top Load Washer

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Maytag Neptune TL

My Neptune TL does not drain and there is considerable water remaining after the spin cycle. It sounds like the spin is working, but it appears to stop and stop intermittently until it fully stops working and unlocks. The error code is "uC" and the manual only describes a "UC" code (both upper case). Is this a unique code or could it be couple lights are not working on the "U"? Not sure where to begin the troubleshooting without really knowing what the error is. Thanks.

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  • Maytag Master
  • 9,472 Answers

The TL neptune has a small shock absorber on the middle left hand corner behind the front panel. it uses a small wiring clip that could be loose, with a type of inertia switch.
A common issue I've encountered with this machine is underloading. The snubber and springs allow a fair amount of movement. Don't do a few simple items or mixed load in this machine.
If these don't seem to help, let us know.

Posted on Nov 04, 2012

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Posted on Jan 02, 2017

dh1200s
  • 335 Answers

SOURCE: Maytag Neptune TL Stops

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

Posted on Dec 15, 2008

dh1200s
  • 335 Answers

SOURCE: maytag neptune tl won't spin codes dc and uc

The clutch needle bearings may need to be lubed, this was my fix;

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley, just follow the service manual removal steps to remove the clutch pulley. Pull the plastic cover off the clutch pulley and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 4 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found a link on this site, good luck!




Posted on Jan 02, 2009

dh1200s
  • 335 Answers

SOURCE: Wont spin with clothes

Common problem with this model I own it. Sounds like the roller clutch bearings in your machine are seized/rusted up. Do you want to try to DIY the repair? Read thru this post for the details of what is involved. Post back with any questions. Rich

Posted on May 03, 2009

dh1200s
  • 335 Answers

SOURCE: I just replaced the tub displacement sensor on a

Hello hughbarlowjr,
How did you diagnose that the Tub Displacement sensor was bad?
Did you use the TDS diag steps on page 19 of the Service Manual or measure the DC Voltage signaling swings with a DVM at Connector P3 pins 10&11? If your FAV6800AW/FAV9800AW was shutting down the Spin cycle with large tub swings it was probably working as designed.

My Wag on the LL code is the Control Board sensing high motor torque condition sensed by the Motor Control Board and signaled to the Control Board. I think this could be caused by excessive drive system resistance caused by the Clutch One-Way Roller bearings. I’m an owner of the machine not a repair tech and maybe a more knowledge forum member could demystify the LL error code. Again my explanation is a WAG… The schematic for the machine is in the Console of your machine. I have a soft copy PDF if you need.

Take a look at this Post for DIY’ers regarding FAV6800AW or FAV9800AW dc/UC balance in spin cycle.

I discuss what is causing the unbalance errors and the cure….. either clutch maintenance or clutch replacement. The post I link to has the step by step process I use for the repair/replacement for the clutch.

The first post explains what is causing dc/UC unbalance errors and how to test (from the SM) if the One-Way Roller clutches are failing/draging causing the agitator shaft to rotate in spin cycle (roller clutches are sticky/rusted up) causing the tumblers to rotate in spin cycle unbalanceing the wash basket and causing the machine to fail with dc/UC unbalance errors in spin cycle.

I would try to clean up the roller clutches if there is only a slight indication of rust. You could get many more months of service. Some DIY’ers just choose to replace the clutch.

Check out the prices at Appliance Zone I used the clutch I recommend. I would not spend more than $60 for the clutch. You could have other issues leading up to a Clutch One-Way roller bearing failure issue like a slight tub seal leak. Drop the clutch out, see if you can clean up the roller clutches and inspect for a tub seal leak. My WAG on the repair cost if you call in a Repair Company would be in the $250-$300 range.

Good Luck and post back if you have questions.
Rich

Posted on Sep 21, 2009

FAV6800AWDIY
  • 526 Answers

SOURCE: Maytag FAV6800AWW TL washer is throwing error code

Don,

I ask folks to give me some feedback when troubleshooting dC/uC errors with a feel for Wash Basket CCW/Spin direction drive system resistance.

It sounds like the Outer Tub Bearings are going which means you have a Tub Seal Leak that took them out. The Clutch One-Way Roller clutches are probably contaminated. I would bet a bit rusty and are sticking not locking up completely in Spin Cycle causing tumbler movement at the start of Spin Cycle. See my Clutch Fix post I go into a lot of detail for a fix and just what is causing the unbalance errors in Spin Cycle

You could drop the clutch out and see if you can clean up the bearings and relieve the dC/uC unbalance errors for a while longer.

Replacing the bearings is a bit more work see these post for what is involved. If your series is a 12 or above you may have to do as this forum member did.
http://www.fixya.com/support/t3973659-fav6800aw_sn_15_top_loader_r_nunit

Series 10 & 11 from what I have learned use the upper One-Way Roller Clutch bearing ring and not the integrated Lower Outer Tub bearing as in I believe the Series 12 and above do.

Series 10 Outer Tub Bearing work I and another forum member are working on. The links will give you some direction if you DIY. http://www.fixya.com/support/t4028403-just_replaced_new_clutch_fav9800aww

What are the first two digits of your Serial Number? Will be 10 through 17.

Post back if we can help I’m an owner like you not a repair person. I feel the cost to have the Outer Tub Bearing replaced will trigger you to make a replacement decision……Rich

Posted on Mar 13, 2010

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I have a Maytag Neptune TL Washer that won't drain. I think the drain pump is clogged. How do I remove/disassemble the cabinet so I can get to the drain pump?


See this link for the Service Manual and a pic of Drain Pump/Drain Line on the right side of the machine. leaking at bottom of washer after it spins out not alot of water but a pain in the ****, how do you

You can place the machine in Service Mode once you have the Service Manual and turn on the drain pump thru console commands.

As I mention in the other post here on FIXYA you can only access the drain pump with the front cover removed.

If you place the machine in a Spin Only cycle will it complete the cycle?

If you can give a bit more detail on your troubleshooting maybe I can help.

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1 Answer

Maytag Neptune TL clothes still dripping wet after full cycle


Pump out time of 40 seconds sounds good.

No ND error code and you spin up to 850RPM which is max for the machine.

You have no standing water in the wash basket.... I'm scratching my head.

Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached.

""Maybe the pump is not turning on during the spin cycle?"" You have no standing water in the wash basket correct? I feel the pump is turning on or you would have standing water in the wash basket and the pressure switch would have never indicated an empty condition (Low Level pressure switch contacts) to the Control Board. The Control Board would have stopped the wash cycle with a ND for no drain error code.

The pump in the spin cycle will turn on a number of times see if you hear turn on in a Spin Only cycle

I just ran a Spin Only light wash load with about 5 gallons of water in the wash basket. Timer went to 12 min. I toggled into Service Mode to watch wash basket RPM. At about the 5 Min mark (toggle in and out of Service Mode) the wash basket reached 850RPM then a few minutes later it stepped down to 830RPM to end of Spin Only Cycle. You don’t have a water valve stuck open or you would flood/over flow of the machine. Did you here the drain pump turn on several times during the Spin Only cycle?
Rich

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1 Answer

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if water remains in the tub it will not go into the spin cyc something in the pump clear it and try again

Aug 26, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune TL


The machine needs to cut you a break;

“”i have a maytag neptune TL and there are several things wrong with it...1. I can't wash small loads it will stop at the spin cycle and flash dc””

This issue is a clutch issue see this post to DIY the repair.

“”it will wash fine on regular loads until it comes to spin cycle again and it will stop and flash nf””

This one is a little confusing the “nf” error is a No water fill error code. Check these two post for support regarding water inlet restriction or valve not opening properly.

nf post nf post 2

“”my fabric softener dispenser will not let the softener out neither will the bleach dispenser””

See this fabric softer post for support. The fabric softener dispenser may be clogged or the water dispenser valves feeding both dispensers may not be operating properly. The Service Manual on page 16 “Board Output Test” will give you support to turn on the Fabric Softener Valve and Bleach valve. See if you hear the valves operate in Service Mode”

My method may seem a little confusion for viewing water flow to the dispensers. This issue could be associated to the nf error you are receiving, restricted water flow (inlet screen clog) or cold water valve not working properly.

Post back for any questions or possible support I can offer. I’m an owner like you not a repair person but I’m very comfortable working on this machine. Rich

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If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

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