Question about Maytag Neptune FAV6800AW Top Load Washer
My Neptune TL does not drain and there is considerable water remaining after the spin cycle. It sounds like the spin is working, but it appears to stop and stop intermittently until it fully stops working and unlocks. The error code is "uC" and the manual only describes a "UC" code (both upper case). Is this a unique code or could it be couple lights are not working on the "U"? Not sure where to begin the troubleshooting without really knowing what the error is. Thanks.
The TL neptune has a small shock absorber on the middle left hand corner behind the front panel. it uses a small wiring clip that could be loose, with a type of inertia switch.
A common issue I've encountered with this machine is underloading. The snubber and springs allow a fair amount of movement. Don't do a few simple items or mixed load in this machine.
If these don't seem to help, let us know.
Posted on Nov 04, 2012
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Posted on Jan 02, 2017
SOURCE: Maytag Neptune TL Stops
I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!
I just went thru my 10th load of a mix of light, medium heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.
Posted on Dec 15, 2008
The clutch needle bearings may need to be lubed, this was my fix;
I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley, just follow the service manual removal steps to remove the clutch pulley. Pull the plastic cover off the clutch pulley and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 4 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found a link on this site, good luck!
Posted on Jan 02, 2009
SOURCE: Wont spin with clothes
Common problem with this model I own it. Sounds like the roller clutch bearings in your machine are seized/rusted up. Do you want to try to DIY the repair? Read thru this post for the details of what is involved. Post back with any questions. Rich
Posted on May 03, 2009
How did you diagnose that the Tub Displacement sensor was bad?
Did you use the TDS diag steps on page 19 of the Service Manual or measure the DC Voltage signaling swings with a DVM at Connector P3 pins 10&11? If your FAV6800AW/FAV9800AW was shutting down the Spin cycle with large tub swings it was probably working as designed.
My Wag on the LL code is the Control Board sensing high motor torque condition sensed by the Motor Control Board and signaled to the Control Board. I think this could be caused by excessive drive system resistance caused by the Clutch One-Way Roller bearings. I’m an owner of the machine not a repair tech and maybe a more knowledge forum member could demystify the LL error code. Again my explanation is a WAG… The schematic for the machine is in the Console of your machine. I have a soft copy PDF if you need.
Take a look at this Post for DIY’ers regarding FAV6800AW or FAV9800AW dc/UC balance in spin cycle.
I discuss what is causing the unbalance errors and the cure….. either clutch maintenance or clutch replacement. The post I link to has the step by step process I use for the repair/replacement for the clutch.
The first post explains what is causing dc/UC unbalance errors and how to test (from the SM) if the One-Way Roller clutches are failing/draging causing the agitator shaft to rotate in spin cycle (roller clutches are sticky/rusted up) causing the tumblers to rotate in spin cycle unbalanceing the wash basket and causing the machine to fail with dc/UC unbalance errors in spin cycle.
I would try to clean up the roller clutches if there is only a slight indication of rust. You could get many more months of service. Some DIY’ers just choose to replace the clutch.
Check out the prices at Appliance Zone I used the clutch I recommend. I would not spend more than $60 for the clutch. You could have other issues leading up to a Clutch One-Way roller bearing failure issue like a slight tub seal leak. Drop the clutch out, see if you can clean up the roller clutches and inspect for a tub seal leak. My WAG on the repair cost if you call in a Repair Company would be in the $250-$300 range.
Good Luck and post back if you have questions.
Posted on Sep 21, 2009
I ask folks to give me some feedback when troubleshooting dC/uC errors with a feel for Wash Basket CCW/Spin direction drive system resistance.
It sounds like the Outer Tub Bearings are going which means you have a Tub Seal Leak that took them out. The Clutch One-Way Roller clutches are probably contaminated. I would bet a bit rusty and are sticking not locking up completely in Spin Cycle causing tumbler movement at the start of Spin Cycle. See my Clutch Fix post I go into a lot of detail for a fix and just what is causing the unbalance errors in Spin Cycle
You could drop the clutch out and see if you can clean up the bearings and relieve the dC/uC unbalance errors for a while longer.
Replacing the bearings is a bit more work see these post for what is involved. If your series is a 12 or above you may have to do as this forum member did.
Series 10 & 11 from what I have learned use the upper One-Way Roller Clutch bearing ring and not the integrated Lower Outer Tub bearing as in I believe the Series 12 and above do.
Series 10 Outer Tub Bearing work I and another forum member are working on. The links will give you some direction if you DIY. http://www.fixya.com/support/t4028403-just_replaced_new_clutch_fav9800aww
What are the first two digits of your Serial Number? Will be 10 through 17.
Post back if we can help I’m an owner like you not a repair person. I feel the cost to have the Outer Tub Bearing replaced will trigger you to make a replacement decision……Rich
Posted on Mar 13, 2010
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