Question about Acer Extensa 4620 Notebook

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Maxtor external hard drive stopped working

Maxtor 3200 500gb external hard drive has stopped functioning will power up when switched on but seems to go into a very slow boot up and the whole computer seems to freeze icon shows up in my computer but when clicked on to open sats drive not recognized

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  • therimmers Jan 07, 2009

    sorry late in replying but i just had to get away from pc for a bit , yes pc ok when starting without usb connected but soon as it is connected everything goes into a very slow mode including pc.

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  • 366 Answers

How is it connected ? USB?
If you start w/o Maxtor connection is your PC starting correctly?
Is issue showing when you connect USB cable on working PC?

Posted on Jan 04, 2009

  • Pat Batta
    Pat Batta Jan 10, 2009

    be sure to have Maxtor drive for your OS and PC model.
    try using different USB port.
    remove USB Universal serial Bus controller from Hardware device manager in Control Panel/ system/ Hardware Tab/ device manager
    and reinstall.
    Try connecting same device to another PC
    If Maxtor is already formatted be sure your windows canmange same file system (FAT NTFS)


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