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Motorola Hint QA30 Camera Can't Take Pictures

I've had this phone for three days now. On the first day, the camera was working just fine, I took maybe six pictures with it. But then the next day, every time I tried to take a picture with it I get the message ''Unable to capture image.'' I don't know what happened to cause this change...I know I changed the image size from Best to Good to have more pictures, but there's really not much you can actually do to this camera. I checked the manual, but of course it was mostly useless. However, there's a difference in the display picture in the manual to what mine shows: up at the top left it says ''EV'' instead of the zoom level (in the case of the picture in the manual, 1X). I don't remember if it was there before, but it's definitely there now. Alltel is terrible about trying to charge for everything, so I need the camera to get some wallpapers that aren't awful--please help!

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  • spinger Jan 20, 2009

    I have the exact same problem. Also I have to hit the 'send' button many times before it will send a text or email message.



  • Anonymous Jan 23, 2009

    I had the same issue today. I called tech support and they had me power my phone off, remove the battery, re-insert the battery, power on, and take a picture. That seems to have resolved the issue.

  • Anonymous Feb 01, 2009

    I have had this phone 1 day and already it says i cant take pictures

  • xojoxo22 Mar 11, 2009

    i dont know if it has to do with the lighting but i have had the same problem.



    && my phone sometimes doesnt show the wallpaper just a blank screen.



    && it was messing up one of my contacts, when i tried to scroll to it the phone like rebooted.



    oh & also it wont send message ssometimes even wen i have full service & batttery.



    maybe take it into alltel thats what i may do but i took min e in because of the contact & they fixed it but had no clue at first.



    they may have to recall them if other people complain.



    ?

  • Anonymous Mar 31, 2009

    Yes sassynsweet, my screen flickers and i have to hit 'send' multiple times in order to send a text message

  • Anonymous Apr 20, 2009

    I had the same problem after having the phone for a wk. I powered off, took out the battery, reinstalled it, and now it works fine.

  • Anonymous May 01, 2009

    I just got my Hint today after a really bad experience with an LG Spyder. I was fiddling with the camera, adding pics and what not to my collection when I tried to take a pic and it said "UNABLE TO CAPTURE IMAGE" and I'm like, "awesome. brand new phone, defective." So I made sure that I hadn't already used up all my memory and made sure that all my media was heading to my memory card, then I hopped online and when I read that I should just turn it off and back on, I tired it and it worked! Awesomeness. Thank you very much!

  • Anonymous May 01, 2009

    I was getting the same error message when trying to take a picture. I have had the phone for only 2 weeks! I tried powering it off and then back on and, sure enough, it worked!

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I had the same problem. Restart the phone and you should be fine.

Posted on Jan 23, 2009

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I have the motorola hint and the 2nd day when i tried to take a pic it said, unable to capture image and i couldnt sent a tex message. I had read where it helped if you turned the phone off and then back on and it worked ok after that. One thing they neglect to tell you is there is a plastic cover over the lens and it is on the inside of the camera that needs to be removed...you have to take the back off to get it. Has anyone ever noticed that ever once in a while the screen flickers?

Posted on Mar 14, 2009

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Ok i figured out that when you are texting, the camera will say "unable to capture image" so u have to shut it off then turn it back on and you will be able to use the camer. BUT.....then once you take pictures you wont be able to send any messages, so u therefore have to turn off the phone AGAIN to send your messages. so pretty much you either get to use texting or the camera at one time you cant do both without turning it off. OFIICIALLY THE DUMBEST PHONE EVER!!

Posted on Dec 01, 2009

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I also have the Hint and had the same problem. You see in the back of the phone, next to the battery, there is an empty spot for a card (called Micro SD). You have to get one of those cards, it gives the phone more memory so that you can store more music and pictures. If you buy it at an Alltel store it will be more expensive, but you can usually find them at a Best Buy for cheaper. Hope this helps!

Posted on Apr 30, 2009

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Same problem with the Storm and the camera error message about closing open applications. I removed the battery and put it back in. Problem solved. Frustrating. Most people at Verizon don't have a clue to the Storm and it's functionality and the user manual and the online Blackberry help link only mention basic troubleshooting. You would think that with the profit and popularity of the Storm, sales and help from the maker would have a wider scope. Thanks to all that submitted the solution. Rook.

Posted on Mar 17, 2009

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I cant receive pictures on my motorola hint :( only the first few days i could then it stopped working :/

Posted on Dec 12, 2009

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I tried taking the battery out to fix the problem with taking a picture when the storm gives you an error message still no go.

Posted on Jan 30, 2010

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