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Lost contact with Maxtor external hard drive

My Maxtor 3200 500 gb external hard drive will not let me into any files i have on there, it seems to go into a very slow boot up when switched on the drive icon shows up but when clicked on to open says drive not recognized

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It's not seeing the drive, did you make any changes in the time between when it worked and when stoped? if not roll it back a day sounds more like a trojen or a usb problem, if it worked two days ago then just restore to then, sometimes the easy way is best, or you have to troubleshoot your entire machine, from what just be a MSFT update it took and didn't sit well with

Posted on Jan 04, 2009

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Did you experience a crash? See if you can run Chkdsk on that drive.

Posted on Jan 04, 2009

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As far as the CD is concerned, Maxtor (which is now owned by Seagate) provides the drivers required to use the external drive as downloads on their website as well, which can be found here. If the CD contained more than just drivers, the only other option would be to contact Seagate directly and find out if they are able to send you a replacement.

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Provided that you can find your external drive using My Computer feature, double click on that drive icon and search the drive for the files you wish to put on the computer drive (C drive). If you right click the file or folder on the Maxtor external drive and then choose copy, you can go to the folder on the C drive that you want to paste them into, select it and then right click the folder icon and choose paste to put them into the folder. To make the process quicker, you might choose to paste all files and/or files from the Maxtor drive onto the computer desktop and then move them around later.

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Installing the external drive


In XP and Vista no need to install.
They will detect automatically.
To know, goto Windows explorer.
Find drive letter other than your local drive.
Usually called "removable disk".

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