HI, I was removing the cartridges and i forgot to close the kocking mechanism wich seats on the top of the cartridges,at the point i close the printer cover and i heard a strippping noise and a message came on the display saying (Press Enter to Align cartridges).I try reset this message pressing ENTER,but is not working.please HELP.THANKS.
Open the cover, make sure your cartriges are properly seated. it will proabably still ask you to re-align the cartriges. all this does (usually) is print a page and then ask you some questions about thw eay that page printed.
also, try turing you printer off and back on. (resatarting your PC with you printer may also help somehow, but that's pure unfounded speculation based on the experience that restarting the device usually fixes it...).
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
disconnect printer from power and from CPU/laptop. Leave off for a good minute. have paper loaded and cartridge case closed properly. reconnect to power and then CPU/laptop. attempt to print. follow instructions it provides.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Your printer uses 4 cartridges: PGI-5 Black and CLI-8 (Cyan/Magenta/Yellow). Unless you have a slot for a fifth cartridge, CLI-8BK cannot be used in your printer.
As for installing new cartridges:
Turn your printer on.Open the printer's lid. The printer
will automatically move the ink cartridges to the center of the opening.
Unplug the printer's power supply cord from the electrical
outlet to avoid the risk of an electrical shock.
Remove the printer cartridges by first pressing down on the
top of each cartridge housing. Pressing down on the cartridge housings
will cause the top of each housing to automatically lift up, thereby
exposing the cartridges. Lift the cartridges out of each cartridge
housing to remove them.
Install the replacement ink cartridges by first removing the
orange safety tape located on either the top or the bottom of each
cartridge, depending on the particular type of cartridge. The safety
tape ensures that the cartridges do not leak ink before being installed.
To remove the tape, simply pull the orange tab on the end of each piece
of tape away from each cartridge. Position each cartridge into its
cartridge housing so that the printed words on top of the each cartridge
faces towards the front of the printer, then close the tops of the
Plug the printer's power cord into an electrical outlet, then
close the access panel by pressing down on the panel.
Turn the printer on and allow the printer a few minutes to
recognize the new cartridges, then insert at least three pieces of paper
into the paper tray, which the printer will require to align the
Align the new cartridges by selecting either the "Clean and
Align" or the "Cartridge Alignment" option, depending on the particular
printer model. Some Canon models require the user to align the
cartridges through the printer's software program. Select the "Print
Properties" option in the printer's program, then select the "Clean and
Align" option. The printer will produce several printed pages to confirm
that the cartridges have been aligned. Other Canon models allow the
user to align the cartridges directly from the printer. These printers
features a display screen on the printer. Press the "Menu" button on the
display, then use the arrow keys to select "Settings." Press the "OK"
button, then use the arrow keys to highlight "Maintenance." Press the
"OK" button, then use the arrow keys to highlight "Manual Head Align."
Press the "OK" button, then use the arrow keys to highlight "Yes." Press
the "OK" button one final time, then allow the printer to produce the
printed pages confirming that the cartridges have been aligned.
Open top cover, exposing control pad.
Press button (align??) to move expended cartridge into place for removal
Squeeze both clips to remove.
Peel tape from new cartridge, being careful to avoid touching contacts.
Insert new cartridge, gently push until fully seated.
Press button again.
Close top cover.
can u cet alignment print from u r printer if u get this printer .
please put this print on scanner & press scann button for scanning ........it will automaticaly align u r cartridges & printer will get ready for printing ......
if this information is useful for u please Rate me...........
This issue occurs if the alignment page is not perfectly or with good colors. Replace the low ink cartridge. If the ink levels are good do the following steps to clean cartridges :
1. Turn the unit on and open the lid or top cover. 2. Remove the cartridges. 3. Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts. 4. The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth, 5. gently wipe the contacts, from the top to the bottom. 5. Re-insert the cartridges and close the printer's top cover.
Steps to manually align cartridges
1. Press Setup until Maintenance appears, and then press Enter.
2. Press until Align Cartridge appears, and then press Enter. Two pages are printed, one with instructions and one with patterns.
3. Follow the instructions on the instruction page, then place the page with patterns on the glass and press Enter. The cartridges are aligned correctly.
If the issue persists do the below to by pass alignment :
Press Setup and Options (or Copy Options) simultaneously when align message is prompted on the All-in-One.