Question about Sony Playstation 3 (PS3) Console

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My playstation 3 will not play games. does it need to be sent for

Repair? if so who do i contact? thanks

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Contact sony at 1800-345-7669

Posted on Jan 05, 2009

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I was playing online when the console shut down and the light on the front started blinking red. when i try to turn the console on the green light comes on and then turns yellow and then goes back to...


This could be any of a number of problems try these solutions one of which may work. If they all fail to work you can contact sony directly at:

http://www.uk.playstation.com/Support/PS3
or
http://www.us.playstation.com/help-support/PS3
  • Remove any obstructions from the vents.
  • Allow at least 4 inches of clearance on all sides for the PLAYSTATION 3.
  • Remove the PLAYSTATION 3 from any cabinets so it is out in the open.
  • Shut the PLAYSTATION 3 down completely and let it cool down to room temperature, then try running it again.
  • If the fan cannot be heard before the system shut down, the PLAYSTATION 3 may need to be sent in for service.
  • If there is no airflow from any of the vents, the system may need to be sent in for service
Hope this helps. Also be sure to rate whether this helped or not.

Jun 24, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 is freezing will i am playing a game.


This could be any of a number of problems try these solutions one of which may work. If they all fail to work you can contact sony directly at
http://www.uk.playstation.com/Support/PS3
or
http://www.us.playstation.com/support/PS3
  • Remove any obstructions from the vents.
  • Allow at least 4 inches of clearance on all sides for the PLAYSTATION 3.
  • Remove the PLAYSTATION 3 from any cabinets so it is out in the open.
  • Shut the PLAYSTATION 3 down completely and let it cool down to room temperature, then try running it again.
  • If the fan cannot be heard before the system shut down, the PLAYSTATION 3 may need to be sent in for service.
  • If there is no airflow from any of the vents, the system may need to be sent in for service
Hope this helps.

Jun 24, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

After minutes of playing the game it will freeze the game is brand new


This could be any of a number of problems try these solutions one of which may work. If they all fail to work you can contact sony directly at

http://www.us.playstation.com/support/PS3
or
http://www.uk.playstation.com/Support/PS3
  • Remove any obstructions from the vents.
  • Allow at least 4 inches of clearance on all sides for the PLAYSTATION 3.
  • Remove the PLAYSTATION 3 from any cabinets so it is out in the open.
  • Shut the PLAYSTATION 3 down completely and let it cool down to room temperature, then try running it again.
  • If the fan cannot be heard before the system shut down, the PLAYSTATION 3 may need to be sent in for service.
  • If there is no airflow from any of the vents, the system may need to be sent in for service
Hope this helps.

Jun 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

When i turn the playstation 3 on its lights up but i dont get the menu or a picture so i cant play


This could be any of a number of problems try these solutions one of which may work. If they all fail to work you can contact sony directly at:

http://www.uk.playstation.com/Support/PS3
or
http://www.us.playstation.com/help-support/PS3
  • Remove any obstructions from the vents.
  • Allow at least 4 inches of clearance on all sides for the PLAYSTATION 3.
  • Remove the PLAYSTATION 3 from any cabinets so it is out in the open.
  • Shut the PLAYSTATION 3 down completely and let it cool down to room temperature, then try running it again.
  • If the fan cannot be heard before the system shut down, the PLAYSTATION 3 may need to be sent in for service.
  • If there is no airflow from any of the vents, the system may need to be sent in for service
Hope this helps.

Jun 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont play my games but will play my movies


the lense for the games is dirty or scratched and will need to be sent into sony to be repaired, usually cost around 100 dollars

Jun 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Wont play games or films or anything nothing happens when you put the disk in


There's a strong possibility that the Blu Ray laser has croaked. Since this is a minor repair, you might be able to have this taken care of at GameStop, or another local shop that specializes in minor repair of PS consoles. If it needs to be sent somewhere to be fixed, I recommend PSR. You can contact them at www.psr1.com . They do warranty & out-of-warranty work. I found their prices very reasonable. Hope this helped. Good luck, fellas

May 19, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Sony palystation 3 80g only plays DVDs and sony playstation 2 gam


You need to replace the blu-ray laser. It's a VERY common problem. It's due to a factory defect with the laser.

Most 80GB models use laser model KES-400A or KES-400AAA.

You can either contact Sony for repair 1-800-345-SONY.

They charge $150 or you can go the DIY route for under $100.

May 13, 2009 | Sony PlayStation® 3 (80GB) Console

1 Answer

Playstation3 drive dont seem to be working


Bluray laser is dead!
sent to Sony for repair under warranty(luckily)
they sent to Mexico for cheap repair.
still waiting for return

Nov 15, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 not working


I need a Manual , for the Play Station # 3 , please sent me a address , to download it.
sent it to kokannani472000@yahoo.com

thank you
maria

Aug 12, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Ps 3


Its most likely something to do with your Blu-ray lasor. Try cleaning the lasor with a Cd/DVD cleaner found in most electrical stores. To play Blu-ray cds and games the lasor is required to work with full presistion, dust or dirt on the lasor can effect the lasors capacity to function properly. If nothing changes, contact the Sony helpline and they will help you through the processes of what to do.

Oct 30, 2007 | Sony Playstation 3 (PS3) Console

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