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Drum is loose - GE Washing Machines

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  • GE Master
  • 9,472 Answers

What is the model number of the unit?

Posted on Nov 04, 2012

  • 14 more comments 
  •  Bret Chaffin
    Bret Chaffin Nov 05, 2012

    WCVH6800JMV GE Toploader approx 5yrs old...

  • Richard Roth
    Richard Roth Nov 05, 2012

    Open the back of the unit and check for loose bolt on the pulley.

  •  Bret Chaffin
    Bret Chaffin Nov 05, 2012

    pulley and belt have no play nut is tight

  • Richard Roth
    Richard Roth Nov 05, 2012

    Check the shocks to see if one has broken.

  •  Bret Chaffin
    Bret Chaffin Nov 05, 2012

    The metal part of the drum is loose from the outside drum housing

  •  Bret Chaffin
    Bret Chaffin Nov 05, 2012

    parts list only shows drum and outer 2 halves..whats in the middle?

  • Richard Roth
    Richard Roth Nov 05, 2012

    You have lost me. What part are you talking about? Look at this diagram of that unit. Do you see the part you are talking on it? http://cdn.appliancepartspros.com/images...

  •  Bret Chaffin
    Bret Chaffin Nov 05, 2012

    Item 311 stainless steel drum is flopping around inside of 315 and 309

  • Richard Roth
    Richard Roth Nov 05, 2012

    Well, that is not good. You will need to replace the drum. The shaft has come off and cannot be fixed. Here is a the drum to order.http://click.linksynergy.com/fs-bin/clic... It's not cheap! Sorry to be the bearer of bad news.

  •  Bret Chaffin
    Bret Chaffin Nov 05, 2012

    Thanks for your help!!

  • Richard Roth
    Richard Roth Nov 05, 2012

    You are welcome. I wish I had better news for you. These things always seem to happen before the holidays.

  •  Bret Chaffin
    Bret Chaffin Nov 05, 2012

    Im still trying to figure out why this model doesnt list a shaft bearing???

  •  Bret Chaffin
    Bret Chaffin Nov 06, 2012

    Update: disassembled washer it has serv bearings failure is drum arm cracked!

  •  Bret Chaffin
    Bret Chaffin Nov 06, 2012

    made in china what do ya except plain as day part and material failure!!

  • Richard Roth
    Richard Roth Nov 06, 2012

    Sorry to hear that. I hate these company's that out source overseas!

  • Richard Roth
    Richard Roth Nov 06, 2012

    Is it under warranty still?

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