Question about Sony BRAVIA KDL-32S2000 32 in. LCD HDTV

5 Answers

No picture, blue screen

We purchased a Bravia KDL-32XBR6 last night. Followed the instructions, but all we get is a blue screen. There is no picture, no sound, etc. We have a Direct TV cable connection attached, etc. HELP!!

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  • bachrach2 Jan 04, 2009

    We have the cable connection attached. I can't find any button that is for TV input tp load the channels.ugh.

  • bachrach2 Jan 04, 2009

    I can see that we are on the correct cable setting (for us Channel 3), but the TV quickly goes to a full blue screen, no sound, nothing but blue.

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5 Answers

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  • Sony Master
  • 19,396 Answers

Use the TV input selector to select the right channel, that should fix it.

Posted on Jan 04, 2009

  • Ginko
    Ginko Jan 04, 2009

    you are everywhere like fixuu!

    Then you complain in the lounge!

    There is an input selector on your Bravia remote, try switching input until you find right channel.

    If the picture is still not displayed, and you are using an HDMI cable, try switching to a different HDMI input at the back of your bravia.



  • Ginko
    Ginko Jan 04, 2009

    For the rest, ask help to Ekse, he is the TV expert here.

    Goodbye, and good luck.


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  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Offhand, the "blue screen" is a normal feature of the Sony indicating a video mute condition. This is when it does not receive a video signal to display. A couple of ideas to consider:

  • if your Direct TV cable connection uses a receiver box and from that receiver box, there is only 1 coaxial cable going to your Sony TV, then use Channel 3;
  • if your Direct TV cable connection uses a receiver box and from that receiver box, there are 3 RCA cables (yellow, red & white) then press on SRC, Video, A/V to engage that Video input of the Sony;
  • channel selection is then done on the receiver box;
  • if there is no receiver box, then channel selection is done on the Sony.
Good luck and Thank you for using FixYa.

Posted on Jan 04, 2009

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There's a cable with three colored heads on each side one audio R one audio L and one video connect them then press AV to see channels.

Posted on Jan 04, 2009

  • Anas Al-Mustafa
    Anas Al-Mustafa Jan 04, 2009

    how many cables do you have connected to the TV where do they come from what devices (satellite reciever, cable TV....etc) ?

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  • Master
  • 2,920 Answers

Ake it back to where you bought it and exchange it for another one. this one may ne faulty

Posted on Jan 04, 2009

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  • Sony Master
  • 13,433 Answers

A setting is not properly, cables are not properly the tv is not getting the channels from the box.

make sure you are on the correct channel where the cable box is connected to check the cables.

Posted on Jan 04, 2009

  • Ekse Jan 04, 2009

    it sounds like your tv is working fine but its not getting signal, wrong channel is set or the cables are not connected properly I'll look into this more.

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