Question about HP PSC 2175 All-In-One InkJet Printer

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Printer message align print cartridges,won't print color

Have installed new #57 cartridge no change Tryed unplugging and then repowering no better Help!!!!!!!

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You must replace both ink cartridges to get a sucessful alignment.

Posted on Jan 04, 2009

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Error message "to print in color, install the following cartridges:" continually comes up after installing new cartridge.


on ours the cartridges click twice to be fully seated..there are 4 cartridges in this one.. if one is not all the way down, it will error..in extreme cases if all the cartridges are in place..unplug the unit and reboot it..

Jan 19, 2014 | HP Photosmart C6180 All-In-One InkJet...

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Ican't align print cartridges .I change the color cartridge (57) and now when i start the printer i receive a message "Press OK to print Allign page" . The printer start the operation and...


Your color cartridge does n't print well
in order to have a success alignement
check if the expire date has pass

you need to replace the color cartridge or refill it
by this easy method

Jan 17, 2011 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

4110 officejet series all-in-one error message saying i installed incorrect ink cartridge? what do i do? it is the correct one


Supported HP Inkjet cartridge part numbers The HP Officejet 4100 all-in-one series products use the ink cartridges listed in the table below. HP Inkjet cartridges HP 56 black cartridge (19 ml) HP 57 tri-color cartridge (17 ml) HP 28 tri-color cartridge (8 ml) Replacing the ink cartridgesThe power must be turned ON to the all-in-one or the print carriage will not move to the right.
  1. Locate and open the print cartridge access door on the right side of the all-in-one. The print cartridge carriage will move to the right for access. Figure 1: Opening the HP Officejet 4100 seriesc00121089.jpg
  2. Press down gently on the top of the old ink cartridge to release it from the print carriage. Figure 2: Removing an ink cartridgec00121090.jpg
  3. Remove the new print cartridge from its packaging and remove the protective tape from the cartridge as shown in Figure 3. Do not touch the gold-colored contacts. Figure 3: Removing the cartridge tapec00121091.jpg
  4. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage and press them into position as shown in Figure 4. If the cartridge does not snap easily into position, it is not aligned correctly. Remove the cartridge and reposition it. Do not try to force the cartridge into position. The black ink cartridge (HP #56) goes on the right side and the color cartridge (HP #57 or HP #28) goes on the left side. Close the ink cartridge access door when the ink cartridge has been installed. Figure 4: Installing the ink cartridgesc00121092.jpg
  5. A message will appear on the front panel requesting that the ink cartridges be aligned. Follow the steps below to align the ink cartridges:
    1. Press Enter on the all-in-one front panel to start the ink cartridge alignment process.
    2. After the Alignment page prints, place the page into the ADF upside down and with the printed side down as is shown in Figure 5.
    3. Press Enter. The all-in-one will scan the alignment page and finish aligning the cartridges.
    Figure 5: Aligning the ink cartridgesc00121093.jpg
Correcting error messages that appear after changing a cartridgeAfter inserting the cartridge, the Check Print Cartridge light flashes or one of the following messages appears on the computer monitor:
  • Check the black (or color) cartridge
  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth slightly dampened (not wet) with clean water. (See Figure 6) Each contact is very small and shaped like a rounded square. Figure 6: Cleaning the cartridge contactsc00121094.jpg
  8. Allow the ink cartridge to dry for a few minutes before reinserting the cartridge(s) and turning on the printer.
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, the unit may need to be serviced. Contact HP for further troubleshooting or to arrange to have the unit serviced.
Make sure what ur using isn't a refilled cartridge and if it is check the expiration date, if nothing is wrong then you need to get urself a new printer or an upgrade so call up hp at 1800-474-6836 and get help of them,they'll guide you to a new /upgrade printer.
it's not a nice way of saying it but someone has to give you the bad news

Feb 01, 2010 | HP Printers & Copiers

1 Answer

The alignment both vertical and horizontal are off!


Title: How to Install/Change the Print Cartridge Document ID:HO46 Back To Answers Properties 1000 Color Jetprinter 1100 Color Jetprinter 2030 Color Jetprinter 2050 Color Jetprinter 2070 Color Jetprinter 3000 Color Jetprinter 3200 Color Jetprinter 5000 Color Jetprinter 5700 Color Jetprinter 5770 Photo Jetprinter 7000 Color Jetprinter 7200 Color Jetprinter Lexmark X63 Lexmark X73 Lexmark X83 Lexmark X84 Lexmark X85 Mac OS 8.6 Mac OS 9.x.x WinWriter 100 WinWriter 150c Z11 Color Jetprinter Z12 Color Jetprinter Z22 Color Jetprinter Z25 Color Jetprinter Z31 Color Jetprinter Z32 Color Jetprinter Z34 Color Jetprinter Z35 Color Jetprinter Z42 Color Jetprinter Z45 Color Jetprinter Z45se Color Jetprinter Z51 Color Jetprinter Z52 Color Jetprinter Z65 Color JetprinterHow to install or change the print cartridge; Microsoft Windows 95; Microsoft Windows Me; Microsoft Windows 3.1x
Solution Microsoft Windows 95/98/Me:
(Applies to all printers)

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.

    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.

  8. Click the appropriate Cartridge Installed option in the printer software.

    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:

      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.

  9. Close the front cover of the printer.

Dec 16, 2009 | Lexmark JetPrinter Z11 InkJet Color...

1 Answer

New tri-color cartridge has a problem. I can't see what.


I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color.
And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?

Jul 21, 2009 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

I have replaced both my color and black cartrigages for my x2500 printer, restarted the computer, and it is still giving me an empty cartrigage message


is this a pc or mac?

for windows general make sure you folowed these steps:

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.
    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
  8. Click the appropriate Cartridge Installed option in the printer software.
    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.
  9. Close the front cover of the printer.

Dec 01, 2008 | Lexmark Printers & Copiers

4 Answers

Hp officejet 6110 not printing with black ink


Hi lilacky-

Here are some HP support links that might be helpful... and a couple questions to consider.

Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below:
* HP 56 black print cartridge
* HP 57 tri-color print cartridge
* HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)" info from: Installing a Print Cartridge
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00004340&lc=en&dlc=en&cc=us&lang=en&rule=12548&product=79477 Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge? These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful. see also: Slow or No Response from Printer
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11882&lc=en&dlc=en&cc=us&lang=en&product=79477 -JW

Oct 03, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Align cartridges error


This means one of the cartridges is defective, they cant align if they cant print.  What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center.  When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in.  I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black.
Basically you align the cartridges and then swap them so the printer thinks they are still aligned.
The color still doesnt work and it is probably a defective color cartridge.

Sep 04, 2008 | HP OfficeJet K80 All-In-One InkJet Printer

1 Answer

HP Officejet 5510 - Replacing Ink Cartridge


this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Mar 18, 2008 | HP Officejet 5510 All-In-One Thermal...

2 Answers

Color Cartridge Failure


You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!

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