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Check the mouse cord and make sure that it is properly connected to the PS2 port of you computer. Turn off your computer, wait for a few seconds and then power it on. If it failed to function properly, contact the store where you bought it about the problem. The device is cover by its' warranty and they may replace it if found defected.
It is either a PS/2 or USB port. PS/2 are absent on most laptops nowadays, I can not think of another reason. If you have a snanding tower, the port is usually just below the power cable, green or marked somehow, left to mouse is for the keyboard (violet). For desktop boxes ports are the same, just on another location. When plugging, do not use excessive force, plug has a central pin, so it will fit in just one position. If it is a USB port and your desktop PC is old, get a PCI to USB extension card, however this will be more expensive than the mouse.
Well, the old round plugs with the tiny little prongs inside are called PS2 (named after the IBM personal System 2 from wayyyy back in the day). anyhow, the PS2 style requires that the pins be aligned properly, and not bent. they are circular and there is a plastic bar in the center that should go into a plastic slot on the plug in. also, make sure the arrow is facing the "top" of the motherboard. (if it is a tower pc then the top of the board will be on the left side of the machine, if it is a desktop machine, then the top of the board will face the top of the machine). Please do not force it. its glides in easily if facing the correct direction. ALSO, one small 'detail': older PS2 style devices are not "hot swappable" which means the machine must be off when you add or remove them. once you restart, the computer will find them and activate them.
hi there first of try new batteries may sound silly but it is the case sometimes secondly try going to your device manager and then select your mouse hardware go to properties and then update the drivers if you cant access the internet try and borrow a friends computer to download the drivers and then load them on your computer thanks