Question about Dell Dimension 2400 PC Desktop

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Computer in power safe mode, keyboard and mouse don't work

Grandson pulled SIMS game out of CD while playing and now computer is in power safe mode. Keyboard and mouse don't work, though screen shows message to move either to start computer.

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  • ddot01 Jan 04, 2009

    The CD drawer will not open, the fan in back of tower starts for 2 seconds then stops. When powered up, the keyboard does not flash any colors, mouse doesn't work, drawers on towers will not open, kaput! I removed all power cords and replugged, didn't help.

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Hi there
Start the computer, insert the SIMS game CD again, wait untill the game start up, - now, shut down the game while the CD is in the drive.
regards /Teis plz let me know if you get your problem solved.

Posted on Jan 04, 2009

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Y my key board & mouse dont work wen i open my cpu


Make sure you have them in the correct ports in the back of the computer. If the end that goes into the back of the computer is round then you have PS2 serial type keyboard and mouse. If it is flat you have usb type mouse and keyboard. If it is round, the keyboard goes into the purple colored port and the mouse goes into the green port. If you put them in or remove them while the computer is on you will have to reboot the computer. They are not plug and play like the usb types.

If they still don't work try booting up in Safe Mode.

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode option and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal. If the work in Safe Mode then you probably have a virus or infection that has hijacked the keyboard.

Take the steps above to reboot in Safe Mode, but this time when the safe mode options appear, select Safe Mode With Networking option (this will give you internet connectivity). Open your internet browser when it finishes booting up and download and install MalwareBytes.


Go to www.google.com and in the search box type: "Download cnet Malwarebytes" (without the quotes). Download and install malwarebytes from the sites download.cnet/malwarebytes. When the site opens up click on the Green Download button on the left. Do not click the Red Download button, that's junk. When it finishes installing the Gui Interface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When it finishes removing the objects click ok and it will sometimes reboot your machine.






May 03, 2012 | Dell OptiPlex GX280 PC Desktop

1 Answer

My keyboard is locked how do i unlock it?


Maybe you keyboard is bad or your keyboard has been hijacked by a virus.

Make sure you keyboard is plugged in good on the back of the computer. If the end of your keyboard that plugs into the computer is Round and it plugs into the green port on the back of the computer you have a PS2 (serial) type of keyboard and you cannot unplug it and expect it to work if windows has already booted up. If you remove this type of keyboard connection, you have to Reboot your machine otherwise the keyboard is locked.

If the end of your keyboard that plugs into the computer is Flat, then you have a USB type of keyboard that goes into the computer's USB Port. This type of keyboard is Plug and Play so you don't have to reboot if you remove it. If you have this type maybe the USB Port you plugged it into does not work, so try plugging into another USB Port.

Try booting in Safe Mode and see if the keyboard performs.
Turn off the computer, then hit the power button to turn itback on and immediately start hitting the F8 key repeatedly until you see SAFEMODE. Take the Safe Mode option and let it boot up. Safe Mode will lookdifferent to you, the screen will be darker and the icons bigger, this isnormal.

Apr 09, 2012 | Acer Computer Aspire AM3800-U3802A Desktop...

1 Answer

Keyboard locked


Maybe you keyboard is bad or your keyboard has been hijacked by a virus.

Make sure you keyboard is plugged in good on the back of the computer. If the end of your keyboard that plugs into the computer is Round and it plugs into the green port on the back of the computer you have a PS2 (serial) type of keyboard and you cannot unplug it and expect it to work if windows has already booted up. If you remove this type of keyboard connection, you have to Reboot your machine otherwise the keyboard is locked.

If the end of your keyboard that plugs into the computer is Flat, then you have a USB type of keyboard that goes into the computer's USB Port. This type of keyboard is Plug and Play so you don't have to reboot if you remove it. If you have this type maybe the USB Port you plugged it into does not work, so try plugging into another USB Port.

Try booting in Safe Mode and see if the keyboard performs.
Turn off the computer, then hit the power button to turn itback on and immediately start hitting the F8 key repeatedly until you see SAFEMODE. Take the Safe Mode option and let it boot up. Safe Mode will lookdifferent to you, the screen will be darker and the icons bigger, this isnormal.

Apr 09, 2012 | Acer Aspire Z5700 PC Desktop

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OK I JUST GOT MY COMPUTER FROM STORAGE AND I HOOKED IT UP AND IT SAYS ON SAFE MODE PRESS ANY KEY TO CONTINUE BUT MY KEYBOARD OR MOUSE DONT WORK


Turn on your computer and than when it goes into safe mode hold the power button. Then turn it on. It should prompt you to start in windows mode, start normal, or repair i believe, Your keyboard should work so go to normal and press enter. If your keyboard doesnt work it has a timer and will auto select the highlighted one which should be start normally. After starts normally it should register your mouse and keyboard and you should be fine

Hope this helps ^^. Please dont forget to rate, Thanks

Mar 02, 2010 | Dell Dimension E521 AMD Athlon 64 X2...

1 Answer

When I restart the computer, the keyboard and mouse do not work. The mouse won't move the cursor and hit cntl alt del on keybourd and nothing happens. I have tries three mouses (one wireless) and two...


Use wired mouse and keyboard (not wireless) and change the USB port you are using to another one.

Connect them directly to the computer, do not use USB hubs.

If no joy reboot in safe mode: turn on your computer and immediately press F8 repeatedly until you get the Advanced Boot screen. Select "SAFE MODE" and press ENTER. After that, restart in normal mode.

Thank you

TechSaver

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1 Answer

I powered down my computer because I couldn't get my mouse to work. When I powered it back up nothing booted up! The lights are all on and fans are running, but the monitor isn't getting any signal from...


I beleive that this is a virus. some Viruses corrupt the device settings on a mouse or keyboard. you will to try to boot the computer in safe mode. to this when you tun the computer on press the F8 btton on the keyboard. then select safe mode with networking and hit enter. when the computer boots up you will need to run a virus scan. another option is to take the hard drive out of the computer and put it in another computer and run a virus scan on it. Viruses that usually cause this type of problems are redirect viruses found when searching on google.

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Mouse and Keyboard not recognized


i think ur computer hangup after booting
there may be some problum in ur op system . it hase virous.
2nd u test ur mouse and keyboard to another computer if they work correctly u have to reinstall ur op sys
u can call me 91-9329204658 india

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1 Answer

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Go to safe mode. Delete your keyboard and mouse from device manager.

Windows should redetect both on boot and use the generic drivers. Hopefully that will get you to where you can use them again in regular windows mode.

Wierd problem...never seen that one before. Good luck

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