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How to access the dryer rollers, and cost to replace

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What is the model number of your unit?

Posted on Nov 04, 2012


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Dryer emits a high pitch tone noise, like a color bars/TV guest pattern noise. Spins fine, dries fine.

You don't give any information about the dryers age etc, but as a dryer ages, often times a squealing noise happens because the rollers that the drum rides on have dried out bearings. These rollers are under the back side of the drum. If that is the problem, the rollers have to be removed and lubed or else replaced.

If you plan on doing repairs yourself, you have to remove the drum and belt to access the rollers. I usually just lube the bearing surfaces of the rollers and shaft if they look like they are in good shape otherwise. Be sure to disconnect all power to the dryer before attempting any repairs.

Feb 06, 2016 | Dryers

1 Answer

Replace Roller on MCG5500AW

if you already got into the dryer and are at the rollers all you need to do is remove the front clip with a needle nose plyers,the blades have to be thin enough to fit into the two holes on the clip,spread the clip open just a little,enough just to remove it,then slide the roller off, remove the old washer on the shaft,sand down the shaft and then slide the new washer on then the new roller,another washer and then the clip,you don't have to remove the back wall to change out the rollers.roller part number is 12001541

Jun 11, 2012 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

When i turn it on it's making a skreeching noise from the back what could it be?

The most common stuff that comes to mind first:
1) one of the rollers (there are 2) has worn out and they skreech as
they're being killed. I've even seen rollers fall apart, with the outer
part of the roller (the rubber part) squeaking as it revolves around a
frozen-on roller bearing.
FIX: replace roller(s) that're making noise
Cost of part: $10
2) the motor bearing are shot - they scream as they're being ground to dust.
Fix: replace motor.
Cost: if dryer is old, replace dryer. If Dryer under warranty, use it.

Oct 23, 2010 | Whirlpool LER4634J Electric Dryer

1 Answer

Frigidaire Dryer thumps while turning, even with nothing in it. What's wrong.

The roller on the belt tensioner needs to be replaced. The top & the front of the dryer has to be removed to gain access to it. HINT replace the belt also when replacing the roller

Apr 03, 2010 | Dryers

1 Answer

The dryer has been making a loud rumbling noise intermittently when operating. What parts do I need to replace?

It sounds like the "drum rollers" are worn. The drum rollers are accessed by dismantling the dryer from the front. Contact an appliance service company.

Feb 24, 2010 | Kenmore Dryers

1 Answer

I have a drum support roller that is worn excessively. How would I go about changing this.

Please post back with a brand name and model number so that I may be able to determine how your dryer comes apart. This is a fairly simple repair and the replacement kits are not expensive.

In a nutshell, you need open the dryer and have full access to the drum. You will need to remove the belt tension and remove the drum to have full access to the supports. If you're going to replace one, you should replace the rest. Some dryers have 4 support rollers, some only have 2. The rollers are held in place by a small plastic retaining clip that easily comes off with a screwdriver. After the retaining clip is removed, the roller slides off the shaft. A new one is installed with a replacement retaining clip. Apply some light weight turbine oil to the shaft before installing the new roller.

I know that's vague, but it gives you the general idea. That's why I need to information to determine how your dryer is configured. They all are not configured the same.

Aug 30, 2009 | Dryers

1 Answer

Dryer squeal @ start up; access

Below are some links, courtesy of, that will assist you in diagnosing/repair of your dryer. You may have to enter your model number in the search box to access some of the information.

Below is a parts breakdown/disassembly procedure for your dryer.

It sounds as if you have a dry rear drum roller. Check the above link first for parts and teardown.

You can also obtain more appliance information at my website,

If your dryer is noisy, check these:

Idler pulley
Rear drum bearing
Blower wheel
Rollers Many dryers use rollers or wheels to support the clothes drum. When these rollers are worn, they can be noisy. You should replace the whole set of rollers at the same time.

Idler pulley Dryers have a tension or idler pulley that keeps tension on the main drive belt. When it's worn, it can be noisy. When that happens, don't lubricate it. Just replace it.

Glides Many dryers use nylon or plastic glides at the front of the clothes drum for support. When these are worn, they can be noisy. When that happens, replace them.

Rear drum bearing Some dryers support the clothes drum in the rear with a center spindle instead of rollers. The spindle may be a ball-and-socket type support or a shaft through a sleeve. When the components are worn, they may squeak, squeal, or rub. You can't repair them. Just replace them when they're worn.

Blower wheel Your dryer's blower wheel pulls air over the heat source, through the clothes drum, and past the thermostats, then pushes it out the exhaust duct. The blower wheel, which is usually plastic, may wear out over time. But if it's noisy, it may simply be clogged with lint. Clean the blower and test to see if the dryer is still noisy. If it is, you probably need to replace it.

Aug 27, 2009 | Maytag Dryers

1 Answer

Making a loud squeal when the dryer is running. Its not continuous and the clothes still dry. Its a stacked washer dryer combination neptune series machine.

This is a fairly common problem with the Neptune dryers. There are two (2) roller wheels at the front and rear of the dryer drum and a felt gasket that runs all the way around the front edge of the front of the cabinet that the drum edge sits on as it rotates around.

As these wheels and felt wears (they seem to wear more quickly for some heavy users), the metal lip of the drum will start to rub and wear on the metal lip of the cabinet. Those roller wheels at the rear and front of the dryer drum can also be the souce of this type of noise, but since you're going to have to remove the drum to gain access to the felt or the wheels, I find it best to replace ALL the wheels and the felt at the same time while I have the unit apart, since it's only a matter of time before the other wheels and/or the felt wear out and start singing their own lovely screeching song.

As always, the cost of repairs needs to be weighed against the age and condition of the machine and the cost for a new replacement appliance. My rule of thumb is when the repair costs exceed 60% of a brand new unit AND the age of the appliance is 10+ years - time to buy new. Otherwise, get an estimate or the cost of the repair parts and make the repair yourself.

The cost of this repair by a appliance tech can run around $250-300+ depending on how long this has been allowed to operate, as the drum and cabinet can get worn pretty badly over an extended period of time with this condition not being corrected.

It is a repair that a homeowner can undertake given you have some experience, patience and are willing to take the 2+/- hours it will require to get it done. Not to mention having obtained the replacement parts you need to get the repair accomplished. Hope that helps!

Jul 30, 2009 | Maytag Dryers

2 Answers

Noise when dryer is spinning

The drum rides on some roller wheels to allow it to rotate and give it support. They have bearings in them that fail and begin to make noise. Replace the roller that is bad. You have to access the drum by removing the front of the machine, support the drum and find the noisy roller.

Jul 13, 2009 | Kenmore 63942 Dryer

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