Question about Sharper Image Dyson Slim DC18 All Floors Vacuum

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Dyson DC-18 Slim won't stand up - Red Pedal Stays Down

It appears the red pedal that allows the arm to lower does not spring back up and lock the arm into place. The red pedal stays down. It acts as if there is a spring missing that should hold the pedal in the up position, but I cannot see where it might be missing from.

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  • Sharper Image Master
  • 18,391 Answers

Here is a video how to repair the pedal

Posted on Nov 04, 2012

  • Bob Fish Nov 08, 2012

    Thanks so much. I was able to find the part I need and the video was tops.

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Posted on Jan 02, 2017

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The DC25 Animal has a design flaw where part of the Duct Assembly (main part of the vacuum) where the Red lock bar goes over breaks off the Duct Assembly and it causes the DC25 to not be able to stand up normally. There is a short Youtube video describing this flaw.

Unfortunately, you can repair this except by replacing the entire duct assembly.

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Hi Rich,

I'm sorry to hear you're having difficulties with your DC18. We'd appreciate the opportunity to provide further assistance, so I'd encourage you to call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call, so we can run through some troubleshooting checks with you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/

Jan 16, 2012 | Dyson Slim DC18 All Floors HEPA Bagless...

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Hello, i pressed the red foot bar lowered the unit and vaccumed, now i can not get it to lock back in place, the red foot bar is stuck, i do not want to force it, any idea? thank you


Hi there, I'm sorry to hear you're having difficulties with your DC25. From what you've described, it sounds as if the stabiliser pedal has become misaligned. This should allow you to resolve the issue without further assistance. However, if you have any additional questions about using or maintaining your Dyson cleaner, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). Kind regards, Jack Dyson Online Customer Support

Aug 27, 2011 | Dyson DC25 All Floors Bagless Upright...

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I took my Dyson DC 25 Animal apart to clean it, and now the red foot pedal won't lock the vacuum into the upright position anymore. The trouble is the spring pin for the pedal popped out and I can't figure...


That spring thing goes where the pedal screws into the side. When 'facing' the dyson in the front, it's on the left side. The spring's circle part and short stem section goes into a divot area on the pedal. The other end is tensioned (braced) against some housing piece, but once you insert the spring part in the pedal end part, you should be able to figure it out from there.
This darned spring makes the pedal 'tensioned' to where it pops back up vs. flopping nonsensically.

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Have a DC25, I can not return the handle to the upright position. Nothing appears to be broken


Occasionally, customers have problems locking their Dyson vacuum in the upright position. This is a minor problem common with the Dyson DC07 and DC14 series and can easily be fixed by the customer. This page will show how to fix this problem. Although we show a Dyson DC14 Animal on this page, these instructions will work on any Dyson vacuum in the DC07 and DC14 series.

During shipping, moving parts on a Dyson vacuum can shift in position. One of these parts is a swinging arm in the base of the unit. This arm holds a removable elbow pipe in the vacuum's air passage. This arm can move out of the way so that you can clear out a blockage in the air passage. When this arm is out of position, the vacuum will not lock in the upright position. Fig. 1 Shows the base of a Dyson DC14 Animal locked upright. The red arrow points to the swinging arm. Fig. 2 shows the vacuum with the swing arm out of position. Since the swing arm is lower than it should be, it doesn't line up with the tab on the main body indicated by the red arrow.

Lean the handle of your Dyson all the way back and locate the black button on the right side of the vacuum indicated by the red arrow in Fig. 3.. Press the button down and hold it to unlock the swing arm.

While holding down the black button, pull the swinging arm (Shaded red in Fig. 4) all the way up. Fig. 5 shows the swinging arm in the correct position. Release the black button to lock the swing arm back in place.

The vacuum can now lock in the upright position as shown in Fig. 6. Note how the tab on the swinging arm overlaps the tab on the main body..
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Hi, pressing the big red foot button on the dc25 lowers the cleaner to the working position,but it wont stand up again. would appreciate some help. thanks. TC


sounds like the ball cradle is worn out, the springs are too stretched to pull the handle release pedal back into place. you can do one of two things, replace the cradle assy, or just lift the red pedal up when you raise the handle

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My Dyson DC 25 animal had this problem earlier today, all of a sudden it wouldn't go back into it's upright position. I looked on the bottom and the red pedal has two metal pegs which are supposed to be in a hook shaped track. one peg had slipped into a hole outside of the track (leaving a little scratch indicating the path it had taken), and all I had to do was wrestle it out of that hole and back in place.

Sep 04, 2009 | Dyson DC25 Vacuum

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Handle wont go to upright position


The red pedal has slipped out of position. On both ends of the red pedal you'll see metal rods (the axel of the pedal). On one side you'll see the metal rod sits into a long groove, on the other side you'll see the metal rod sits into a round hole. They both have to be in the long grooves so you have to reposition the rod that's into the round hole by pulling it out and sliding it back into the long groove above the round hole. You'll now be able to bring the handle up and lock the machine back into the upright position.

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