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New battery will not fully charge

I have a DV6113 laptop from HP. The original 6 cell battery (2 years old) would not hold a charge. I bought a new 12 cell battery and installed it. It will only charge to 45%. What do i need to do to get it to charge to 100%? I have let it charge overnight and then fully discharged it and still it will only charge to 45%.Thanks for your helpDave

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  • Steve Palacios Jan 04, 2009

    Same problem with a Pavillon laptop won't charge battery.

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Hi, I have three possible answers!

A.
You're computer may not be capable of charging the full 12 cells. (Its only supposed to have 6). So you will only be able to use half the cells. In this case there is nothing you can do apart from just enjoy the 6 recognised cells.

B.
You computer has not fully recognised the 12 cells so you may need to install drivers from the HP website. Or alternately if you know how to and or have the original windows install disks. Then you can re-install windows and it will probably recognise the new battery properly.

!WARNING THIS WILL ERASE DATA - YOU NEED TO BACK UP YOUR STUFF!

C.
The third option is that the battery is duff, take it back to where you brought it and tell then the problem, they mey be able to help you or give you another battery.

Posted on Jan 04, 2009

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