Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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No water supply to ice maker-not frozen in line

There is water going to the door, but none to the ice maker. it rotates through its normal cycle, but no water goes to it. we took the lines apart and there is no frozen clog or other clogs. what else can this be? we also let it run without the filter and still nothing.

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The most likely cause is the water solenoid behind the fridge. Take an ohm meter and test across the two terminals and it should NOT ohm out (beep). If it does not ohm out I would replace the P.C. Board kit, emitter & receiver icemaker control.

Posted on Jan 05, 2009

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Posted on Jan 02, 2017

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Freezer wont make ice cubes


This is not difficult to troubleshoot.
  • When the arm is up the ice maker is off
  • When the bucket is full the arm is up the maker is off.
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  • If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
  • If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
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Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.

On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.

It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.

Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,

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Check the water line that goes from the water fill valve to the ice maker to see if it's frozen shut.
You can remove the ice maker water line from the water fill valve and see if you can blow air through it. If you can't blow through it then its frozen shut.
Sometimes they freeze shut if the water inlet valve was seeping a little water past it when it was off.
If that is the case you have already replaced it so after thawing the water line out you should be good to go.

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Check the line to be sure it is not frozen. If that is OK check the solenoid valve, that probably failed.
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pull your icemaker tube out and see if it is frozen with ice,let me know-mike

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