Question about Virgin Mobile - Lg Optimus Elite Mobile Phone - Black

1 Answer

Stuck on start up screen, will not go to home screen

The phone keep playing the start up tone, but wont go to home screen. I have removed battery and replaced it and the phone is fully charged. It was working yesterday i plugged it in to charge when it was shutting down, and now i cant to anything with it.

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1.Check the device's battery level for at least two bars of strength.
2.If the battery level is low, charge the battery.
3.If the issue is not resolved, remove the back cover.
4.Remove the battery.
5.Wait 10 seconds.
6.Press and hold the W key.
7.While pressing down the W key, re-insert the battery.
•The device restarts and after approximately 15 seconds, the 'Recovery' screen appears
•Release the power button but *continue holding the home button*, for another 30 seconds.
Step
Thanks

Posted on Nov 04, 2012

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Posted on Jan 02, 2017

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