Question about Washing Machines

1 Answer

Is it normal for the rubber seal to deteriorate ?

I have had my washer for about 3 years. I always use HE detergent and Downey. Ocassionally I will use bleach. I keep my rubber seal cleaned, door opened sometimes, and I ocassionally run the sanitary cycle.

I noticed gray colored particles which I thought was lint at first but upon inspection, it was the same color as the seal and it was not only where the drain holes were but trapped throughout the rubber seal. I wiped some of it away.

My washer isn't leaking. Can I just clean the seal and still use it? Should I replace it? Is this normal even though I always use HE detergent? I am very dissappointed.

Any advice is appreciated. I have the same problem occuring with our new electrolux front load washer. It looks like eraser crumbs. Our machine is only a few months old. I have done all of the clean cycles mentioned in the user guide.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

A lot of concerns have been raised about door bellows molding, mildewing, and/or ripping and needing replaced. A replacement bellow isn't cheap (prices vary, but are around $75-80), so hopefully these helpful steps will eliminate the need to call a repair service and pay the additional labor charges. This is a repair of MODERATE difficulty. Just follow these steps:

1. Unplug the washer.
2. Remove the washer top panel by removing the three torx-type screws (or 7mm) where it attaches in the rear of the washer. The panel should slide back, and then lift off.
3. Remove the operator console by removing the dispenser and the scew(s) behind it. Take a putty knife and insert it under the console seam right above the door. If you push in slightly while pulling outwards the panel pops off. Use care not to pull or damage any of the wiring. You can leave the wires attached and simply lay the console across the top of the washer out of the way.
4. Locate the wire hoop retainer around the rubber door boot. It is located behind the rubber seam where it attaches to the door frame. Follow this hoop around to the bottom of the door opening and locate the wire tension spring. Gently pry this spring apart and pull the wire hoop from the groove. Pull the rubber boot from the frame and push it inside towards the wash tub. You will also have to remove the door boot from the fill tube on the left hand side of the door opening. There is a small wire clamp holding it in place.
5. Remove the three screws that hold the door latch assembly in place. This is on the right hand side of the door opening. You can leave the latch in place as long as you remove the screws and push it inside slightly to remove it from the front casing of the washer.
6. Remove the door by removing the screws holding the hinges in place. Use care to support the door hinges when loosening. They can bend. Set the door aside in a location where it will not get stepped on or broken.
7. Remove the lower kick panel under the door. There are 3 screws under the bottom edge holding it in place. Sometimes the panel can stick. A slight tap on either side will knock it free.
8. Remove the front washer casing by removing the four remaining screws that are holding it in place. There should be two at the top and two at the bottom. Set the front casing aside.
9. Remove the old door boot by locating the large clamp that attaches it to the wash tub. Loosen the 7mm nut and the boot will detach from the tub. Also remove the boot from the fill tube coming from the dispenser.
10. Install new door boot on the wash tub and install clamp. There should be instructions that come with the door boot with guide marks to ensure you align it correctly. Once you have the boot in place, tighten the clamp enough to where it is snug. DO NOT over-tighten or you may damage the tub and or clamp. In most cases the clamp will break.
11. Once you have the boot in place, re-install everything in the reverse order of how I explained to disassemble. Make sure you connect the door latch assembly BEFORE you re-install the outer portion of the door boot. Also, make sure you install the boot completely over the fill tube. There should be a ridge on the tube where to stop. Sometimes the tube is not inserted all way into the boot and water will leak behind it. The clamp is always difficult to get back in place. If you cannot get the clamp to go back over the tube, you can live without it. Some newer models do not have them installed. Just make sure it is a snug fit where the rubber boot fits ALL the way back to the plastic ridge on the tube.
12. When you get the point where you are ready to install the door boot back over the frame of the door opening ensure you fit it snugly all the way around the door. Beginning at the top of the door, start inserting the wire hoop back into the groove. Make sure to wire spring points towards the bottom. As you work your way around the door to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to snap it back into place. It would be advisable to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.
13. Once the door boot is back in place, re-install the operator console and washer top.
14. At the operator console, select DRAIN SPIN, NO SPIN and press any button under OPTIONS 4 times (has to be the same button, though). This will place the washer in diagnostics mode. You should hear the door latch lock and "C00" will be displayed on the console. The washer will run through a series of tests filling the tub, tumbling, draining, and then a final spin. If you do not wish to wait for the test to complete you can press CANCEL at any time. The test checks out everything and takes about 15 minutes. Look for any leaks.


Step 6--Removing the door. After you remove the three screws in Step 5, there is only one screw to remove in step 6 on my model. It was hidden behind a plastic cover that makes the hinge look pretty. You'll see on the inside of the door that two plastic prongs/tabs extend into holes in the hinge. If you push on them laterally and pull out, the tabs will pop out. Outside the door on the left side of the machine, you'll see the plastic cover that is connected to those plastic tabs and is hiding the hinge. On the outside cover piece, there is a flat tab that extends up into the plastic housing above it. If you gently pull the cover downward and out the whole plastic cover will come off revealing the one screw that needs to be removed to take the door off.
Step 7--Removing the Kick Panel. The middle screw is more difficult to reach than the sides. You may need an extension for your screwdriver and/or shims or a helper to prop up the washer while you remove the middle screw.
Step 8--Removing the washer casing. The step says to remove the screws and set the casing aside. My model (2005-ish) has wires connected to it. Rather than being able to remove it, it swings open like a door with the wires as the hinge. I simply used a box to prop up the outside part of the door so it did not sag and stress the wires.
Step 9--After you remove the old rubber bellow, you will likely see a lot of dirt, mold, and junk where the bellow was. Clean that stuff off with a cloth sprayed with a gentle cleanser before installing the new bellow. We replaced our bellow because of mold and mildew and bad smelling stuff. That dirt and junk is part of the problem. Clean it up before you install the new clean bellow.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 14, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Washerleaks when filling why


Good Morning Friend,

I understand that the washer on your Frigidaire laundry center, model# FEX831F, is leaking water while it is filling. Listed below are some options that you can check first.

    1)There might be a loose hose connection either at the faucet or on the washer. Check and tighten the hose connections. Also, make sure that the rubber sealing washers are installed. If the rubber sealing washers are not there, this can cause leaking.

    2)Check and make sure your houses drain pipes are not clogged. If they are, unclog the drain pipes. Contact a plumber if necessary.

    3)Make sure you are not using too much detergent and are using "HE" detergent. If you are either using too much detergent or not using "HE" detergent, this can cause oversudsing, which can cause leaking.

    I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your washer status has changed successfully. Hope this is helpful.

    -Best Regards-
    WP

May 22, 2014 | Frigidaire FEX831F Top Load Stacked Washer...

Tip

Can I Use Regular Detergent in an HE Washer?


High Efficiency (HE) washers are supposed to be energy saving dynamos that use little water and make smart use of electricity to reduce energy costs to operate them. These washers usually aren't cheap, either. It is important to properly maintain your washer by thoroughly becoming familiar with the operating specifications and by not doing something that could potentially shorten the life cycle of the appliance. The right answer is to always follow the manufacturer's recommendations in your owner/operator's manual.<br /> <br /> If you are not using HE detergent, you should be. These washers are designed to use high efficiency detergent which is formulated for wash tubs that only use small amounts of water. The typical HE washer only uses 5 to 7 gallons of water. If you use regular detergent, you are, in affect, using a higher concentration of detergent that is normally formulated for wash tubs that have a 35 gallon capacity. This can result in oversudsing and effect the operation of your washer. Most manufacturers now include a disclaimer in the owner's manual explaining this. IMPORTANT: In most cases this will also void your warranty as it is deemed as customer abuse of the appliance.<br /> <br /> NOTE: Prolonged use of the wrong detergent can damage the drain pump components and wash tub seals. This can also attribute to the accumulation of soap scum in the wash tub bellow (gray rubber door seal), drain lines and drain pump reservoir. This sticky residue is one of the major causes of foul odors as well.<br /><br /><u>If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash!</u><br /> <br /> Excessive laundry soap can also contribute to skin irritations as the soap residue does not sufficiently get rinsed out of the fabric. When the soap deposits become dried into your clothing, it can cause itchy red skin and/or rashes.<br /> <br /> <span>If you experience an over-sudsing situation most HE washers will shut down and display a fault code. To get rid of excessive detergent, there should be a RINSE & SPIN cycle to use. Run the washer through a rinse cycle with NO additional detergent added. You may have to repeat these steps several times depending on the amount of detergent used.</span><br /> <br /> <span>HE detergent is also low suds. This often misleads the consumer into thinking they aren't using enough detergent. Low suds are normal and desired when using an HE washer.</span><br /> <br /> <span>I hope this information is helpful.<br /> <br /><br /></span>

on Mar 08, 2011 | Washing Machines

1 Answer

Okay the rubber in the opening of the front load washer has black spots on it which is some kind of mildew or mold that makes the cloths smell mildewed after washed the spots wil not come off what is the...


Front load washers need more maintenance than top load units. you might try some bleach on a rag or some vinegar but it's tough to get off once it starts..Make sure your using HE detergent and definitely leave the door open after loads to let the seal dry

Sep 22, 2010 | Frigidaire GLTF530DS Front Load Washer

1 Answer

Where does the detergent go on the ez3701cee, in compartment A or C?


Detergent Dispenser
The detergent dispenser has 3 compartments,
marked A, B, and C.
A. Pre-wash detergent
B. Wash Detergent, Bleach (e.g. Clorox®)
C. Fabric softener (e.g. Downey®)
Note: The Bleach must be filled into “B”
compartment.

Jul 07, 2009 | Equator EZ 3710 CEE / W Ventless...

4 Answers

F35 & SuD error codes on Kenmore Elite Washer


F35 has to do with the pressure switch which is located under the top panel on the back right. It will have a little black hose hooked to it. This happens when SUDS or detergent somehow gets up into it and usually locks unit out. Only solution is to replace pressure switch. You can find the tech sheet behind the bottom front panel usually tape to the back side of that panel or taped to the bottom right side inside unit. Hope this helps

Jun 09, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Is it normal for the rubber seal to deteriorate ?


the rubber boots a very tuff i have seen chunks come off tears , but u should be abale to find where they came from.it wont just sort of chip off.ithink what you have are pices from a rubber backed rug.check to see if any thro type rugs you have are coming apart.if so i wouldnt wash them any more.they pices if many will clog your pump.god bless tom

Jan 01, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Front loading washer leaks


The rubber seal (or bellow) wears with age and will eventually deteriorate over time. Excessive use of detergent, and/or use of the wrong detergent (detergent that is not HE) can contribute to rubber breakdown too. Regular detergent is formulated for washers that use a wash tub with a capacity of 35 gallons. HE detergent is formulated for High Efficiency washers that only use 5 to 7 gallons of water. So, if you place regular detergent in an HE washer, you are (in affect) putting a higher concentration of soap in your washer. This higher concentration of soap can act as a corrosive to rubber and become permeated in your clothing as it does not rinse completely. This can lead to skin irritations as well. It is important that if you are not using HE detergent that you do so in the future to prevent premature breakdown of the rubber seals of the washer and pump. This will also void most manufacturer warranties if it determined you are using improper detergent. Now...I'm not trying to accuse you of abusing your appliance and not trying to lecture you. I'm merely putting this information out, because some people simply do not know. Overloading the washer is another contributor to excessive wear on the bellow as well as not keeping the bellow cleaned properly. Mold and mildew can contribute to the break down of rubber. The following link can give some advice on proper care of the door bellow:

http://www.fixya.com/support/r513372-front_loader_mildew_odor

Since your bellow is already leaking, it must be replaced. Replacements can be ordered on line at either searspartsdirect.com, repairclinic.com, or pcappliancerepair.com. All these websites offer competitive pricing, so you can shop for the best deals. Just type in your COMPLETE model number to begin your search. The Sears website offers helpful exploded view diagrams to assist in part identification and location. NOTE: You may consider ordering the front and rear bellow clamps if yours are damaged. Refer to the Sears website for pictorial view.

If you need assistance in replacing the bellow, the following link will give you the steps necessary to complete this repair on your own:

http://www.fixya.com/support/r385211-replacing_door_bellow_whirlpool_duet

I hope you find this information helpful. Let me know if you require additional assistance.

Nov 23, 2008 | Washing Machines

2 Answers

Clothes are not clean How can I take washer aprt to clean soap dispenser???


Dear carolesergy,
Welcome to fixya

You sad,My clothes get dingier ever week from using my washer especially the towels. They are now Grey and not white

1.Here are some ideas and INFO!
2.How old is your MAH5500B washer and did you buy it new?
3.Do you use HE High Efficient detergent?
4.Do you ONLY put the proper amount of detergent directed to be used by the manufacturer?
5.Using to much detergent will degrade the seal and eventually destroy the bearings.
Which will cause oil to leak out on your clothes and sometimes make gray stains on them !
6.Is there tiny gray oily pieces in the wash and on clothes?
7.Look closely at your rubber seal around the opening. Is this worn or deteriorating away slowly due to bleach or detergent? Is it a gray or black rubber?

Please have patients and bear with me, with all these questions I propose to you here!
"
I am searching with your eyes for things I have seen in the past about this model"

Here are some reasons this may also happen!

How large of a load can I wash in my Maytag Neptune washer?
* The tub can be loaded completely full with dry, unfolded clothes. However, do not pack the tub tightly. If the load is heavily
soiled it is very important not to overload the washer.



My whites are not as white as I’d like.What can I do?
* Wash white loads using the cotton/sturdy fabric selection. Select the hot wash/cold rinse temperature setting and put 3/4
cup of chlorine bleach in the bleach dispenser. The bleach will be dispensed in the final minutes of the wash providing for
optimal whitening. Maytag recommends a hot water wash temperature of 120-140° F (49°- 60° C).

Also:
*The lint filter in side the machine may be clogging with dirty lint!
*Which means you needed service!

I hope one of these solutions is the reason!
Let me know how you do!
Huuum
Please remember to leave a rating for me!


Oct 06, 2008 | Maytag Neptune MAH5500B Front Load Washer

3 Answers

Bosch Axxis Front Load Washer


This video will show you how to change a door seal on this Bosch GLTF2940ES front loader washing machine
we have all bosch repairs in our channel
You can get seals on eBay

Aug 20, 2007 | Frigidaire GLTF2940ES Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

148 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...