Question about HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive

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Computer won't load xp after cleaning the hard drive

Hp zv5000. it needed repair and before i took it to the repair place i cleaned out the hard drive. i received it back and now i am unable to load windows xp back on the computer. i went to bios and made the cdrom the main drive but it just goes a blank screen with a cursor, went back to default and still the same result. could it be the hard drive has gone bad, i have heard the motherboard has issues and it could be that. i have gone through all the troubleshooting to no avail. reset the ram, both of them. please let me know, i'm loosing all my hair with this.
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chris miller

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  • Anonymous Jan 13, 2009

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My laptop can not detect video/dvd from the DVD-Rom Drive. How can I fix it?

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