Computer won't load xp after cleaning the hard drive
Hp zv5000. it needed repair and before i took it to the repair place i cleaned out the hard drive. i received it back and now i am unable to load windows xp back on the computer. i went to bios and made the cdrom the main drive but it just goes a blank screen with a cursor, went back to default and still the same result. could it be the hard drive has gone bad, i have heard the motherboard has issues and it could be that. i have gone through all the troubleshooting to no avail. reset the ram, both of them. please let me know, i'm loosing all my hair with this.
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Starting point would be to turn the computer right off including taking out the battery unplug the power supply wait a while and then reconnect power supply and restart holding down the key that allows you to enter the BIOS. Reset the BIOS to default settings and then restart. If this works then reinsert the battery and hopefully this will fix your problem.
You need to download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Click on this link to download the drivers: - http://welcome.hp.com/country/au/en/cs/support.html
I have just tried to fix on of these.
Shuts down for no reason, the more you try and use it,the quicker it shuts down.
I cleaned the fans, refitted the heatsink and CPU, cleared out all virus/malware infections, thought i had fixed it, it ran for 1 hour in safe mode.
I rebooted and it shut down after 5 minutes.
It seems this model is prone to damage to some solder joints after overheating.
You can fix the solder, but it just breaks it again after about 3 months.
You may get it working longer if you use a laptop cooler stand.
My advice is to sell it for spares and get shut
If you have a Windows Xp CD and your laptop has the serial no. then 1. Insert the CD in CD-Rom and follow the instruction to install the Windows XP. 2. Once you installed the XP, try to get connect with internet, most of the time the LAN drivers installed, plug the Ethernet wire with your computer go to the browser. 3. type www.hp.com 4. Click Support & Drivers 5. Select Download Drivers and type your product no. 6. Install each component Sound, VGA, Wireless from the list.
This is the simple way to recover your computer without recovery CD. for this you dont have to be technical but smart to choose the steps. Good Luck. Amir
The graphics chip needs resoldering (reflow). Got the same laptop in for repair yesterday. At first when power cord plugged in all LEDS stay, hard drive spins but fans don't work and nothing on screen. A bit later everything's dead. I've seen too many HPs with poor soldering issues. can't really say they're making good laptops these years.
Hi, You will need to boot from a boot disc or your Windows operating CD and from there you will be able to format the hard drive and reload windows.
If your hard disc has corrupted then placing the windows cd in the drive it should boot directly from there as there is no other operating system available.