Question about Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow

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Brush not rotating but have lots of suction on my dc18 slim

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HI, it's Jim from Crucial Vacuum!

First things first, unplug your vacuum and turn it over. Check your brush roll for any large amount of debris. This usually comes in the form of carpet fibers, or hair strands wrapped around the brush roll. Try manually rotating the brush roll, this will help unclog any hidden debris.

What's the quality of the bristles on the roll? If they look worn down, or loose then it's time to replace the brush roll itself.

You can purchase replacement parts for your Dyson direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=DC18&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Posted on Jan 26, 2015

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I have this on my mums vacuum cleaner and it was the power cable to the motor.

Only perform these checks with the mains power unplugged.

These se cleaners do not use a belt, the beater bar is actually two cylinders with a motor between them. This motor requires a power supply. Carefully looking between the joint between the upright and the bar assembly may reveal a break in the cable.

In this case I would suggest a prefers signal repair (if for no other reason that the flexible curly cable might be difficult to source).

Posted on Jan 25, 2015

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Take a good look to make sure roller not bound up with thread etc and at one end the belt (some in the middle is not broken) that drives the roller is intact---belt broken or seized up.

Posted on Nov 03, 2012

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Posted on Jan 02, 2017

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SOURCE: the brush rotates on my dyson slim but there is no

Un-plug the machine first. Turn the unit over and remove the bottom plate. Check for and remove any debris in, around, or behind the beater bar assembly. While you're in there, look at the beater bar ends where the bearings sit. and clean any debris, hair, etc, from those areas as well.

Posted on May 17, 2009

  • 413 Answers

SOURCE: my dyson dc18 has no suction from beneath, but the

The head is blocked by something, it could be a bottle top, rolled up tissue, or something like that.

Take it off the end of the wand and look down the hole
'with a flashlight" where the wand goes into it..

You should be able to see it in there.

The object should be pushed out the way it went in..

Try using something made of plastic to push it out with...


Posted on Oct 23, 2009

  • 33 Answers

SOURCE: Turns on, brush rotates, but no suction.

This could help you:

http://www.fixya.com/support/t2827418-very_little_suction_in_hose_no_tears_in

It worked for us.

Posted on Jan 26, 2010

  • 1 Answer

SOURCE: i have a dyson DC18 slim all floors i have no

I realize this questioned was posted >1 year ago, but in the event you still have the poor suction/wheezing or if anyone else has this issue, here's what worked for us.
Use a plumbers sink snake to unclog the "pipe". I thought it was the pipe on the right hand side (when you're looking at it) which needed to be unplugged. There was a little in that size, however we retrieved the nastiest "hairball" out of the left hand side (when you're looking at it) and after removing that, and re-testing, the suction was incredible. In addition, the "wheezing" noise was no longer there.
Good luck

Posted on Jan 28, 2011

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1 Answer

Very low suction. hardly picking up dirt . cleaned rollers and all openings.


There could be an obstruction somewhere. Start from the brush bar and work your way back trying to determine where it is.

Mar 14, 2015 | Dyson Dc18 "slim" Upright Model...

1 Answer

Dc18, new brush bar motor fitted, still not turning. power to all connection. suction works ok..


Hi there, it's Jack at Dyson.

If you've tried to repair your DC18 yourself without success, we would usually recommend contacting us directly for some further advice. If needed, we should be able to arrange for a chargeable repair of your machine by a Dyson engineer.

If you're interested in finding out more about your options, you're welcome to call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Feb 12, 2015 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Dyson dc 18 slim product breakdown


Your question could be asking several things:
A copy of the manual can be found here at Sears (
http://www.searspartsdirect.com/partsdirect/user-manuals/DC18-dyson-inc-parts-UPRIGHT+VAC-manual ) if you are just looking for something that points to different parts of the vacuum and says what is where. A better copy is here (
Dyson DC18 Setup Guide ) (Trying to avoid places where you have to add some downloader bloatware to view the pdf).

If you're saying that the product is broken down, you'll need to be more specific. The manual covers general clearing of clogs and emptying. The most common aggravating situation I've seen in there for Dyson is that the upright units pretty much all shut off the brush head and suction when the vacuum is in the full upright position. This is the 'use the accessory tube' position where the suction is channeled up the handle. If you don't know that, and that there is either a button or hand-switch (For the DC18, a switch next to the main power button) that turns the brush on and off), then you can have lots of mystery working/not working behavior depending on whether the system is upright and whether the brush clutch is engaged.

Good Luck!

Jul 10, 2014 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Has the dyson dc18 got a belt


here is a video of brush bar it's in two halfs

Nov 17, 2012 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

The vaccum works fine but when I use the hose the brushes don't rotate and neither does the hose have any suction


Hi there,

I'm sorry to hear you're having difficulties with your DC18. The brushbar is designed not to rotate when the machine is standing upright, so this is nothing to be concerned about.

However, if there is no suction from the hose, there may be a blockage in the machine. To resolve this, please follow the steps shown in our online Support guide:

http://www.dyson.com/support/help.asp?article=1049&product=DC18-ALLFLOORS

You may also want to give the filter a wash - in normal use, this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely somewhere warm before replacing it.

If you'd like any further assistance or advice, please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 25, 2012 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

My dyson slim dc18 has suction in hose attachment but no suction in floor attachment. Tried to clear any obstruction by running clothes hanger in rectangular opening that empties into cannister and also...


Hi its Darran at Dyson.

It would be worth checking that the brush bar is turning when the machine is in the vacuuming position. If it is not turning, please press the re-set switch located on the cleanerhead.

If this starts the brush bar turning but does not solve the problem, please check the cleanerhead for blockages and remobve any threads or hair trapped around the brush bar.

Shoudl you need any further help or advice, please contact our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service


Apr 19, 2010 | Sharper Image Dyson Slim DC18 All Floors...

1 Answer

The brush rotates on my dyson slim but there is no suction. though there is suction from the hose... has anyone any ideas????


Un-plug the machine first. Turn the unit over and remove the bottom plate. Check for and remove any debris in, around, or behind the beater bar assembly. While you're in there, look at the beater bar ends where the bearings sit. and clean any debris, hair, etc, from those areas as well.

May 17, 2009 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Dyson 18 slim the rotating brush bar will not rotate. Was working fine until I got the edge of a tablecloth caught in the brush, pulled it out ok but now the brush will not rotate fast, but will rotate by...


If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.

Mar 25, 2009 | Dyson DC18 all floors Bagless Upright...

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