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Horizontal lines are occurs in the print - Canon imageRUNNER 400S Copier

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Could be drum,fuser or optics. stop copy under drum. if lines replace drum cartridge. you can see fuser through left door. teflon would be damaged on heat roller.

Posted on Nov 14, 2012

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1 Answer

Printing with a HP5500dtn and I'm getting a white horizontal line towards the top of my paper when printing.


Check the ETB belt for a horizontal scar.
Next check your toner cartridges. One of the drums may have a scar.
Under DIAGNOSTICS Menu, run PQ Troubleshooting.
See if any of the colors give you the white line.

Because you said that only one line occurs, I'm inclined to go with the ETB belt.
Check it good for the horizontal line.

Apr 06, 2011 | Office Equipment & Supplies

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I just changed my laser cartridge and with the new one in my printed pages have two or three horizontal lines on them


Hi,
does these lines occures when you print something out or just when you copy something?

If it occures when you print out also check the new toner crg. drum ( green roller ) and if the lines are on its surface change the crg. because that means that the cleaning blade is faulty.

If there isnt lines on drum, and printed image is OK, clean the copy glass ( both platten and adf glass ).

Worst case scenarion is faulty fixing film.

Hope that helped!

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Hi,

You can easily fix this yourself, one of the quickest ways to fix it is to print 10 doublesided blank pages and it will clean the inside of the machine for you and the line will vanish.

For further print quality problems on this machine follow these instructions to troubleshoot.

When troubleshooting image quality problems, it is important to understand the situations in which the problem occurs.

Print a copy of the color test pages to determine whether the problem is in one color or more than one color.
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  2. Press the [Up] or [Down] arrow button to select [Print Quality Problems], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Color Test Pages], and then press the [OK] button to print the test pages. If the problem occurs with one color on the test pages, perform the solutions for this problem. If the problem occurs in more than one color on the test pages, restart your search and select a case for the image quality problem occurring through all colors.

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1 Answer

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I had a problem similar to this where it would print 7/16" horizontal band blank and then a 7/16" horizontal band correctly. This problem occured systematically when printing text.
Called Canon support after a great deal of searching around on the web and they shipped me a new printhead. Problem solved.
If your printer is anywhere near a year or less old call them up and explain the problem. They were very helpful.

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My Sharp Copier AR-5320 print black and white horizontal parallel lines on the documents.


Check for scratches on the drum surface. If you have ran a lot of copies on there, its a good time to get it serviced. It could be the cleaning blade on the drum as well.

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Horizontal line on prints


Put plain paper in the printer and try to clean the nozzles.

-Start->All Programs->Lexmark 5400 Series->Lexmark Solution Center->Maintenance->Clean to fix horizontal streaks.

Good luck!
Steve

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Printer


I need to know if this is a sudden occurence or has it happened before. Is cartridge new or refilled or older, and did it print right until now. Also need to know if you have made any recent system changes and if you run anti virus and spyware.

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