Question about Computers & Internet
I have a problem with norton when i brought the pc from pcworld i got norton free with it for 12 months when the 12 months expired i had to renew norton it has now caused a big problem all iam getting is a black screen i have tried removing norton from my pc but it wont remove please can you help me
This problem is so common that Symantec has developed the Norton Removal Tool, available here:)
That is assuming you can get to a Windows desktop and the 'black screen' you mention does not come during the startup...
Since you do not seem intent on reinstalling, do not worry about saving the license key. There are plenty of good freeware programs for antivirus. At a minimum your should have Windows Defender and AVG Free Edition.
If you have SP2 or SP3, install Windows Defender from Microsoft first. It is self explanatory, free and available here:)
Note you must be running a legal copy of Windows XP for this to install.
The other antivirus I would suggest is AVG Free Edition, which is available from here:)
Please post comments on your progress and results.
Posted on Jan 04, 2009
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Posted on Jan 02, 2017
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