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Norton wont remove from my pc

I have a problem with norton when i brought the pc from pcworld i got norton free with it for 12 months when the 12 months expired i had to renew norton it has now caused a big problem all iam getting is a black screen i have tried removing norton from my pc but it wont remove please can you help me

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This problem is so common that Symantec has developed the Norton Removal Tool, available here:)

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

That is assuming you can get to a Windows desktop and the 'black screen' you mention does not come during the startup...

Since you do not seem intent on reinstalling, do not worry about saving the license key. There are plenty of good freeware programs for antivirus. At a minimum your should have Windows Defender and AVG Free Edition.

If you have SP2 or SP3, install Windows Defender from Microsoft first. It is self explanatory, free and available here:)

http://www.microsoft.com/downloads/details.aspx?familyid=435bfce7-da2b-4a6a-afa4-f7f14e605a0d&displaylang=en

Note you must be running a legal copy of Windows XP for this to install.

The other antivirus I would suggest is AVG Free Edition, which is available from here:)

http://www.avg.com/filedir/inst/avg_free_stf_en_8_176a1400.exe

Please post comments on your progress and results.

Posted on Jan 04, 2009

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firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.

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Dear Sir,

Generally, if Norton is installed once & uninstalled. It won't allow you to install again. Simple solution is to get the Norton Complete Remover from Norton website available as a free program to tackle these type of situation.

After you run the complete uninstaller, you can once again install norton your system.

Check on Norton website or else write to me, I will give you the link to download from..

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let me know about the free version of anti virus you have if its norton then you have to download a norton removal tool available on
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
chose your product download it and run it
in case its not norton let me know so that i can provide you info regarding installing Norton.

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Sure, you are entitled to 12 months usage, no matter if you change computer or disk.

All you need is the installation key provided from Norton and the link to Norton download, to download and install onto the new hard drive.
Usually Norton send this detail to email.
If you have lost this information contact Symantech and provide details used for purchase, they will give you instructions on what to do to validate and use the remaining time for your license.

Here is Symantech contact for UK only

Proceeding from here you can find contact for other countries

Regards

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Norton wont accept my application to regester my 3 month norton antivires thingy


you need to contact norton about this.... you may have an illegal or expired key

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Norton 360


Hi Sheba,

Yes you can load norton 360 on your new pc. If you have all the license codes, just remove the trial version from your new pc and installed the full version of 360. To uninstall you can either go to control panel -> add remove programs and select the nortan trial software. Or you can find an installation's link under the program list. Hope this helps.

Posh

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