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Norton wont remove from my pc

I have a problem with norton when i brought the pc from pcworld i got norton free with it for 12 months when the 12 months expired i had to renew norton it has now caused a big problem all iam getting is a black screen i have tried removing norton from my pc but it wont remove please can you help me

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This problem is so common that Symantec has developed the Norton Removal Tool, available here:)

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

That is assuming you can get to a Windows desktop and the 'black screen' you mention does not come during the startup...

Since you do not seem intent on reinstalling, do not worry about saving the license key. There are plenty of good freeware programs for antivirus. At a minimum your should have Windows Defender and AVG Free Edition.

If you have SP2 or SP3, install Windows Defender from Microsoft first. It is self explanatory, free and available here:)

http://www.microsoft.com/downloads/details.aspx?familyid=435bfce7-da2b-4a6a-afa4-f7f14e605a0d&displaylang=en

Note you must be running a legal copy of Windows XP for this to install.

The other antivirus I would suggest is AVG Free Edition, which is available from here:)

http://www.avg.com/filedir/inst/avg_free_stf_en_8_176a1400.exe

Please post comments on your progress and results.

Posted on Jan 04, 2009

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Posted on Jan 02, 2017

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What's the best internet security software


Hello,
As far as many Internet security programs are concerned they tell themselves to be the best. But according to many surveys, the results found are different. I am quoting the commulative data of many top surveys that I have found for you.
The top 5 internet security softwares in my opinion may be mentioned as under:
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You can also manually see other programs and rankings using the following links.
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I run liveupdate but it doesn't update the virus definitions. I still have 32 days before the license needs to be renewed. I'm running premier edition 2.5.0.5.


I cannot tell you why Norton will not update but I can save you some money and at the same time have just as good a protection as Norton provides. Install this free virus protection called Avast. I have been running it for 4 years and have not had one virus in all that time. It also offers some AntiSpyware protection. It is rated by many respected reviewers as just as good as Norton. Go here to learn all about this fantastic free program. http://www.avast.com/eng/avast_4_home.html You will need to register and insert the key code for it to be good for 12 months. They will send you the code in an email.

Dec 15, 2009 | Symantec Norton 360 Version 2.0 Premier...

4 Answers

I want the norton interntet security renewal for


It is not possible my friend but you can uninstall it while u download a free antivirus that is relatively good from http://www.pcworld.com

Rate this please

Apr 23, 2009 | Symantec Norton AntiVirus 2008: Windows

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I can no longer get online with my Toshiba Satellite laptop.


Sometimes Norton seems to put up a firewall of it's own sort blocking the Internet Connection port. Try uninstalling Norton and if worst comes to worst use this removal tool http://www.pcworld.com/downloads/file/fid,73329-order,3-page,1/description.html

That should solve the problem. Hope this helps.

Nov 21, 2008 | Toshiba Satellite A100-S8111TD Notebook

1 Answer

On approvimately aug 25 i discontinued my net zero service. at that time i was to receive a free 2 month norton service. i did not want that and i told the lady that but it is still on my computer. i...


If you completely don't want the service
go to Start>Control Panel>Add/Remove Programs> Scroll till you find the norton anti virus and click remove or uninstall.

Oct 20, 2008 | Computers & Internet

1 Answer

Bought a new computer in December 2007 and it came with the Norton 3 Month free trial(Norton 360- 2007). I want to uninstall it, but it keeps telling me it can not uninstall and says Error 21. How do I...


IF Norton is running (you'll see the icon next to the clock) you have to stop the service first. You might be able to right click the icon, and tell it to exit, or go to Task Manager, and stop the processes related to Norton. Once you have the processes stopped, then try uninstalling it.

Jul 25, 2008 | Computers & Internet

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I had purchased Norton 360 online for my lapstop late December 2007 after I did a restore on my system. For the last few months my computer has been running real slow and freezing and locking on me. Today...


firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.

Jul 11, 2008 | Computers & Internet

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I purchased Norton through BT on a monthly basis and I got HomeHub and it installed fine. I had to do a Factory reset on computer to clear Trojans and delete problems with uninstalled programs but when I...


Dear Sir,

Generally, if Norton is installed once & uninstalled. It won't allow you to install again. Simple solution is to get the Norton Complete Remover from Norton website available as a free program to tackle these type of situation.

After you run the complete uninstaller, you can once again install norton your system.

Check on Norton website or else write to me, I will give you the link to download from..

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1 Answer

Just bought BTInternet with Norton costing extra £3.50 a month but it won't install. I had free version on laptop which I had to uninstall, so I did, but when installed new one 2 parts of it would not...


let me know about the free version of anti virus you have if its norton then you have to download a norton removal tool available on
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
chose your product download it and run it
in case its not norton let me know so that i can provide you info regarding installing Norton.

Jun 10, 2008 | Computers & Internet

1 Answer

To open an account with norton for my laptop


Did you have a older version of Norton on your system before.
I have problems installing new version of Norton after not fully uninstalling the older version. Symantec has a removal tool for free to download. I would run this tool before trying again to install the new version. But that's just me. You do what you want.

Let me know

comier957

May 25, 2008 | Toshiba Satellite A135-S4527 Notebook

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