Question about Whirlpool Duet GHW9150P Front Load Washer
I have a Duet GWH9100LW1 with symptoms of a failed drum bearing resulting in very loud banging noises during spin with any size load. The unit is out of warranty. Based on my experience with this and a prior front loader washers (Maytag Neptune), I'm hesitant to invest in repairing vs. replacement with a top loader washer. In my experience, top loaders are significantly more reliable. I don't think I've ever had a top loader washer fail before 15 years, but my experience with front loaders is that they might not even make it to the 5 year point. Is this consistent with industry experience? What are the estimated repair costs if I had the Duet serviced by a professional or part #'s and costs if I performed the repairs myself?
How old iss your washer? do you have an owners manual. because usually there is an extended factory warrenty on the tub and basket. the only thing you would have to pay for would be the labor. Call whirlpool if you do not have a owners manual to find out. the bearing is compressed in the tub. does it sound like an airplain taking off in your house that's usually it.
Posted on Jan 04, 2009
I had the same problem and it turned out to be the bearings. I talked to 5 repair techs. and A & E factory service. They all told me that all front loaders where lasting around 7 yrs. ( mine was 7 yrs and 2 months). The outer tub is covered for 10 years for "cracking". My outer tub was damaged because of the bearings causing the inner tub (lifetime warranty) to shred the front of the outer tub. This was not covered. The repair cost was going to be about $900.00 The funny thing is, all the techs still recommended Whirlpool. I would not have ever bought another Whirlpool on principle but my wife loved the machine, so we went out and bought a new one for $722.00. We also bought the 5yr extended warranty and H.H. Gregg store bought the addition 5yr warranty for us for a total of 10 yrs.Not only did went get a washer with more features, we have a warranty, instead of 90 days parts and 30 days labor for a repair.
P.S. Factory service stated that I should stay away from all top loaders that have no agitatior. They have major problem.
Posted on Jan 07, 2009
I have a Kenmore which is the same as the Whirlpool. I dismantled the unit, it was only 3 years as Sears stated its was not under warranty. Upon review the stainless steel tub tripod assembly which is connected to the flywheel was cracked in three places which caused the knocking and vibration. Even though the warranty states lifetime on the Stainless steel drum, there is a ploy on words as the failure was not the stainless steel, so these machines are good for the scrap heap as the cost to replace the parts is more expensive than a new washer.
Posted on Apr 14, 2009
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