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We have a desktop PC with a belkin router and my compaq presario which is about 2 years old connected to it and all works fine. i secured the network well, and it is hidden with WEP encryption. i bought my mum a compaq cq70~116 laptop yesterday for her birthday and can not get the internet to work. I have got it to connect to the network but it wont work. it says that there is limited connectivity on the IPv4 and IPv6, and the trouble shooter thingy said i need to ´plug a cable into the network adapter local area connections'. im not great at computers but this doesnt make much sense to me! I have tried rebooting everything, nothing seems to work. please help!

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  • Curtis Richner May 11, 2010

    If you have broadcast turned off as you stated your network is secure, You need to manually enter the SSID on the laptop as well as the WEP key. Otherwise you may be connecting to a neighbor's unsecured network.

  • Thomas F. Schneider May 11, 2010

    Is you router wireless? If so it is telling you that rthe connection is not strong enough and to run a wire instead 

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  • 366 Answers

First connect pc to router using LAN cable and check if internet is working and you can browse
Then try my tip

Posted on Jan 04, 2009

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