Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: xerox 390 error code 1
> Support & Drivers > WorkCentre 390 Laser All-in-One Support > Search Results > How To Clear a Fuser Error Message
Solution: Perform a RAM Clear
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Performing a RAM Clear will restore all of the WorkCentre's
settings to the factory defaults. It will also clear all faxes in
memory, Speed Dials, One-Touch Buttons, Group Speed Dials, your System
ID, and any other stored information.
NOTE: If you are able to print, it is a good idea to print out your Phone Book before performing the RAM Clear, to assist you in reprogramming your Speed Dials and One-Touch Buttons. It is also recommended to print out your System Data List to assist you in reprogramming your system settings. If you are not sure how to print your Phone Book or System Data List, refer to Related Items at the bottom of this page.
To perform a RAM Clear:
Posted on Jan 19, 2008
That is a document feed or scanner fault. Often times it is simply that molex connector working loose. It is the connector mounted vertically next to the main power cord on the right rear side of the machine. That bottom screw can be dificult to tighten. What I would try first is to shut the machine off, unscrew and disconnect that conntecot totally then firmly slide it in and get both the top and bottom screwss tight. Like I said, the bottom thumb screw can be hard to tighten even with a screw driver because it is a pretty soft rubber the tighteners are made out of.
If that doesnt work. go to the back and disconnect the document feed to scanner cables and reconnect. Other than that, you pretty much have to replace the feeder/scaner assembly since very very few parts are spared for that .
Posted on Oct 23, 2008
I hope this messege come through.
This is a call for a Xerox service rep to visit the machine.
First you need to know if it has the latest software on the machine. If it has old software, and a new laser is installed, the error code will come back again.
You will need to have the right model for this machine and the right main board to match it.
Best to place a service call and let Xerox handle it.
Posted on Oct 17, 2009
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