Question about Brother IntelliFAX 2800 Laser Fax

1 Answer

Answering fax doesn't receive my fax

The answering phone fax picks up, but my fax does not go through.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 320 Answers

You need to go into the menu set up where ut says easy receive and hit the set button or menu and then try and have some one fax you something

Posted on Jan 16, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I just don't know how; do I just push the fax button when the phone rings or do I have to have a separate number for the fax machine? Sounds stupid, I know, but do I also need to block voicemail from...


Set the fax machine to Manual Receive. Set your answering machine to 4 or 5 rings. When the phone rings, pick it up, if you hear the chirping of a sending fax machine, press the Start Key on the fax and then hang up. The two faxes will communicate and you will receive your fax.

Feb 18, 2011 | Fax Machines

1 Answer

How do I tell my 2820 to prepare to receive an incoming fax? My phone line and my fax line are the same number. It continues to ring but the fax machine is not answering. I have also turned the answering...


To have the machine answer faxes and record voice messages unattended change the answering mode to message centre. If you are home and pick up the phone , but it is a fax, not a phone call push *91 on the phone you answered on, and hang-up the phone. the fax machine will tyhen start receiving.

Dec 27, 2010 | Brother IntelliFax-2820 Laser Fax

2 Answers

IT WILL RING BUT GOES TO ANSWERING MACHINE DOES NOT RECEIVE FAX


>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass
>then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone?
>let me assume you only have one number for fax and phone..
>check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack.
>next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax.
>also check if auto answer is on in your fax
>you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings
>also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.

Sep 14, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

I can send fax but cant recieve fax


You have not told us which model fax you have but most machines have a receive mode selection. Your machine may be set to 'manual' receive. It will only receive if you pick up the phone and hit the start buton. The phone has to be connected to the machine. Look on your machine for the receive button. It may be marked as 'auto receive' and 'manual receive'. Select 'auto' so the machine will answer. It may be marked as 'fax mode' and 'tel mode' if so select 'fax mode''. It may also have a selection 'ans mode' you don't want this as it assumes that you have an answer phone connected to your machine and it waits until the machine answers before it detects incoming fax. Good Luck

Jul 07, 2009 | Brother IntelliFax-4100e Fax

1 Answer

My fax machine will send faxes but not receive them. I have made sure it is plugged in and connected but no faxes will come through. Please Help!


If you have an answering machine, have it answer at three rings. Have the fax answer at five rings. Let the answer machine go thru it's cycle, and see if the fax picks up.

Apr 27, 2009 | HP 1220 Plain Paper Inkjet Fax

1 Answer

Can send but not receive faxes.


Fax machines won't work reliably on a digital phone line.

Feb 02, 2009 | Fax Machines

1 Answer

VOICE MAIL AND FAX


The short answer is no. The JX200 will work with an answering machine because it "listens in" when the answering machine picks up a call. It can't "listen in" to voice mail, because the voice mail is handled by your phone service.

Mar 29, 2008 | Canon FAX-JX200

1 Answer

Auto-answer issue: fax beeps on line when voicecall received


Try changing the receive mode from automatic to FAX ONLY and set the number of fax rings higher. You should be able to receive phone calls and if you are not answering your phone it will automatically receive a fax.

Mar 27, 2008 | Fax Machines

1 Answer

Setting the voicmail


Voicemail or telephone answering device (TAD). There is a BIG difference. Voicemail is product of your telephone service provider. If you have voicemail, most providers have a solution to this that you must arrange through them. If you have an answering machine, you can set your Brother to TAD mode. In TAD mode, if your answering machine picks up, (you must set your answering machine to answer in less rings than your fax), your fax will "eavesdrop" to listen for the fax tones from the sending machine. If it hears these tones, it will disconnect your answering machine and accept the incoming fax. If it does not hear the tones, it allows the answering machine to record the incoming message. If you are home. If you answer the call and hear a tone every 2.5 to 3 seconds, that signals an incoming fax. Simply touch *51 on the keypad of the phone you picked up on. You will hear some shrill tones. That is your fax machine attempting to receive the incoming fax. Hang up the phone you are on and it will receive the fax. In any case, make sure that the receive mode is NOT set to AUTO. Set the receive mode to TAD or MANUAL. If these instructions were not clear enough, let me know and I will send you DETAILED instructions. You can find the manual here: http://www.brother-usa.com/Data/Documentation/Fax/User/UM_FAX2820_FAX2920_MFC7220_MFC7225N.pdf If you need additional assistance, please let me know before you rate this solution. Ed

Jun 29, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother IntelliFAX 2800 Laser Fax Logo

Related Topics:

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Fax Machines Experts

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Paul King
Paul King

Level 3 Expert

735 Answers

john archer

Level 2 Expert

186 Answers

Are you a Brother Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...