Question about Whirlpool Duet GHW9150P Front Load Washer

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Philips Whirlpool 400 AWG 370 door is locked

Philips Whirlpool 400 AWG 370

The door is locked in my washing machine with wet clothes inside.
How to unlock it?

Posted by on

  • sseitani Jan 07, 2009

    unplug the washing machine
    I take the kick panel off from top and I reach down to the right side where the door lock is. there is not a release pull down that releases the door.It's a brown plastic with 3 cables orange, blue and brown attached and all over is fixed without found something to pull down to release.

    When I tried to open the door external my finger from inside touch a smal cnob that just moves in and out and nothing else is there to release.
    Any other suggestion for the model
    Philips Whirlpool 400
    AWG 370

  • sseitani Jan 08, 2009

    Dear Egraber
    I appreciate your help, I follow your advice and the water came out from the bottom and the door is unlocked now.
    Thank you Very Much for your help
    God bless you



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Take the kick panel off and reach up the right side where the door lock is. there is a release pull down that releases the door.

Posted on Jan 04, 2009

  • 3 more comments 
  • erica graber Jan 08, 2009

    Why is this comment inapropriate? If you cannot folloiw these instuctions, maybe you need to call a service technician. This is the way to open the door yes you pull the switch lever domn and pull the door open.

  • erica graber Jan 08, 2009

    The kick panel is at the bottom. aka bottom panel. The top is called the lid

  • erica graber Jan 08, 2009

    Also, is the unit not draining. If not the reason the door is locked is so water does not flood onto your floor. find the pump make sure that it is not clogged with debrie. Like socks etc...this will cause the door to not unlock. Do you hear a humming sound when you ask the unit to drain, and if it's not draining, theres a clue

  • erica graber Jan 08, 2009

    can you download a picture of this washer and the door lock assembly?

  • erica graber Jan 10, 2009

    Wow you are a girl! Guess what I am too. I am very happy to here this solved your problem



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