Question about SanDisk Sansa c140 MP3 Player

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Fixing my C140 (has no lettering on screen)

I am in desperate need of help with my sansa c140 i love the device but mine will not allow me to add music to it my pc doesnt properly recognize it and the display on the c140 does not display any lettering plz help and ty

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  • shaydog Jan 11, 2008

    no files in when opened in my computer/sandisk and no lettering on the screen. HELP please



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I have a quick and painless solution for you.

First open your mp3 player and go to settings. Under the USB menu change it to MSC. Then plug in the mp3 player to the computer. Open the My Computer on your desktop, right click on the Sansa mp3 player and click Format. Make sure Fat32 is checked and Quick format is UNchecked. Then format the mp3 player. After that it should be clean and work just like a USB drive.

Hope this helps!

Posted on Dec 23, 2007

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For Sansa or Sandisk problems, contact This site is dedicated to Sandisk products and can help you. Good Luck

Posted on Jul 13, 2007


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Related Questions:

1 Answer

How do you take music off your mp3 player


The Sansa c140 can be operated in MSC and MTP mode for transferring and deleting music files.
See also setting USB mode for autodetect or MSC mode on page 16 of the manual: link to the Sansa c100 series manual.

  • For deleting files a connection to a computer has to be made in either MSC or MTP mode, see page 10 of the manual.

MSC mode means that a computer will see the player as a removable disk when connected.
It's like exploring the computer detecting the player as an external memory, showing up as a drive letter with about 1 GB of memory.
Before disconnecting the player, always safely remove hardware, the icon in the bottom taskbar on the right.

MTP mode means that a computer has software installed like Windows Media Player 10 and in this software, when started, the player is being recognized as Sansa c140.
Before disconnecting the player, wait for the message that it is allowed to disconnect the device.

How to use Windows Media Player 10 ? See the site of Microsoft:

Need more help ? Just post a comment.

Dec 27, 2009 | SanDisk Sansa c140 MP3 Player

1 Answer

Sansa c140

Download this file:

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.

1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

Jul 03, 2008 | SanDisk Sansa c140 MP3 Player

1 Answer

Won't turn on!

i had that same pr0blem mines stopped after 1 month

Dec 25, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

Sansa C140 hangs while switching on displaying SanDisk Logo

My Sansa C140 hangs up while switching on, it only displays SanDisk Logo. Plz help me to solve this problem

Dec 25, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

How do you delete music?

You can delete it thru My Computer>Device Name (c140)>Right Click and select FORMAT.

Best of Luck.

Nov 03, 2007 | SanDisk Sansa c140 MP3 Player

2 Answers

Sansa c140 screen frozen

Try a "hard reset". Press and hold the power button for 15 seconds to shut off. With the device off, press and hold the vol + and the center select button. Power it back on, see if that works. You can add to the question if you have more questions. Best of Luck.

Sep 27, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

SanDisk sansa c140

You need to Have Windows XP / SP2, Wndows Media Player 10 or higher in order for the device to be recognized. If you have these components, try changing the mode on the device to MSC Mode. Settings>Mode>MSC. Best of Luck.

Sep 11, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

Help me fix my Sansa c140

i had exactly the same problem and than i wrote the guys on they had my device replaced.

May 15, 2007 | SanDisk Sansa c140 MP3 Player

1 Answer

WMA and Sansa Converter won't recognize my c140 MP3

For Sansa or Sandisk problems, contact This site is dedicated to Sandisk products and can help you. Good Luck

Apr 05, 2007 | SanDisk Sansa c140 MP3 Player

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