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The most probable cause would be a problem with one of the door switches. When it is not working shake the door up and down and hit "start" again. If that made it work, you would need to test the switches for proper operation.
If at all possible try getting an exploded image break down to see what
needs to happen, basically you have two things in your way one is the
"choke"...the large black rectangle on the inside of the door this has
to be pryed off carefully all the way around and lifted off, pocket
knife works great to get it started. next you will have the front door
assembly snapped onto the mesh screen and frame of the door itself.
Once you have seperated the front door you will see the screws for the
handle, DONT OVERTIGHTEN these screws when you reinstall.
Hopefully this video clip
the service / repair manual for this model and have uploaded
it to our
site here for free download to help you. You have to
separate the door panels (as shown in the attached photo)
and then you'll see the previously hidden screw(s) you need to remove.
Or you can watch a YouTube video (not a video I
made) that demonstrates how it's done.
In some cases, you then
have to gently rotate the handle to unlock it.
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
There is a pin holding the door on upper right hand corner of the door. Holding the door in the open position, lift up on the door a little and remove the pin. The door will come off. There are two screws on the edges of the door on the end where the handle is located. Remove the screws. Now, Take a slim screw driver, and carefully pry between the inside door panel and the ourside door panel starting at the end where the door handle is. Lift the inside of the door out. The opposite end of the inside door panel will come out last. Believe me, this works. Getting it back together is a little bit different, but it snaps back together without using tools. Just put the inside of the door back by laying it down with the handle side down after you have replaced the handle of course. Now, pushing in on the inside of the door panel starting on the handle side, start with lining up the panel and push gently. It will go back into place much much easier than it comes out.