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Re: AL-800 cannot make copies jam light remains on with...
First, is the paper being fed at all? If the paper is being fed and jams at the same location then a senor, actuator or switch is bad, out of place or broken. If the device will not clear the jam light, completely power down the device, unplug from wall, let set about 30 sec. to 1 min. and then replug in and see if it reset. If the device did not reset then again a senor, actuator, or switch is out of position ( being held up in the paper path). If the paper does not feed at all then the feed section is the problem. Clean the feed tire (s) the rubber restorer or a high alcohol base cleaner. Listen to hear if the feed tire (s) are even turning. If feed is not turning then it could be clutch, motor or board problem.
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Cause The fusing JAM is not completely removed. (Jam paper remains.) Fusing unit installation failure Check and remedy: Check for jam paper in the fusing section. (paper winding, etc.) Check fusing unit installation. Check the jam sensors in the fuser.
Check the machine for a **** or dust glass above the drum.
Check and clean coronas, the wires and shells may be dirty reducing charge.
Run a few white copies, to check of the toner / carrier ratio is low.
some machines will want all covers to be opened, then closed, for good reset. if you are having jams in the adf, then open all adf covers, and lift the adf upward, if it allows. also, try turning unit off, then back on. some jams only clear that way.
I had almost the same problem but the problem that I had was that after running 5 or more copies it would show a jam with no paper anywhere. And the only way to clear the jam was shutting the machine off and turing it back on.
What I found out was that the gate (flag) on the fuser unit was heating up and the gate (flag) was sticking a bit. (Plastic that close to the fuser isn't the best design)
Anyway, the only way to resolve this problem was replacing the fuser that had a new gate (flag) already installed.
You can replace the flag by itself also.
The way to see if your machine has the same problem, is if you get a jam and you open the right side door, push the black gate and see if it moves a little bit. If it was stuck then your machine is doing the same as mine was.
Hope this helps.
If you check in the unit where the paper first leaves the paper tray, there is a small black lever called a sensor flag that should move freely in and out of a sensor led.Also one or two more inside the machine and where the paper exits the unit.